Question about DISH Network ViP 612

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My Vip 612, when recording more than one channel and viewing either of these channels the screen pops up loss of signal. It doesen't return untill I unplug the unit for a few seconds. Upon repowering the unit seams to test for signal then returns to operating. The problem returns in seconds to minutes. I suspected heat, so removed cover an set fan blowing across unit. No luck. Experimenting I found that pressing the DVR button immediately restores the picture but again lasts seconds to minutes. Any help will be appreciated!!!

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  • 374 Answers

I would call for a technician to come out as it appears the receiver may have been incorrectly set up or is malfunctioning. I suspect that you have a Dish Pro LNB and are using one line into the 612 which uses DPP technology. The short of it is the two are only compatible if two lines are ran to the receiver and the seperator is eliminated. Without being there to test the system end to end it is all speculation. Thanks for using Fix Ya.

Posted on Sep 28, 2009

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Receiving unauthorized programming 005 error


The channel you are trying to view is not included in your package. If you think this channel should be included, contact customer service at 1-800-333-3474, they can correct whatever issue is causing this.

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My VP 612 will not give a signal to the 2nd TV. We had a have a VIP 211 and it works fine.


Hi there Rick, my name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to help you. A VIP 612 is a single receiver, meaning it can only control one tv independently, if you do have a second Tv connected it is mirrored correct? (meaning it watches/shares the same programming as the main TV connected directly to the receiver) If so, the TV connected with RG6 cable must be on channel 3 in order to receive a picture. Feel free to reach me at: kimberly.escobar@dish.com if you have any additional questions or concerns.

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Mar 02, 2014 | DISH Network ViP 612

1 Answer

We just dvrs hooked up a few weeks ago.when I am recording somthing down and my daughter goes upstairs to watch her tv and tries to change her channel to watch somthing a message comes up on the tv that...


Hi, poog_23350, I caught your post! How a Duo DVR receiver works is that the TV you have it set to record on will not allow you to change the channel while the recording is in progress. The other TV, that isn't recording anything, can be used freely to flip through channels.

In this case, it's TV2, the one upstairs in your daughter's room, that's currently set to record on while the downstairs TV is free to use. This can be adjusted by pulling up the Main Menu with the Menu button on the remote, selecting option 8, then option 5, and changing the TV1/TV2 setting there on the Record Plus screen.

If you'd like a receiver capable of allowing channel changing while recording a program, our VIP 612 receiver is a Solo receiver that acts like a Duo. What this means is that it has one TV output and two tuners. Along with being able to change channels while a recording is in progress with this type of receiver, you can also record two programs on two different channels simultaneously.

Hope that helps!

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Only recieve HD programs on my Vip 612 receiver. I want to receive non HD channels as well


Hello! The guide might be set to only HD. You will find this out by going into the guide. At the top Left of your guide, you will see that it says left to the right of the DISH Network logo. If it says ALL HD, then just press the GUIDE button again, until the list says ALL CHAN or ALL SUB. This way, you can view not only HD channels, but SD channels as well! Hope this helps!!!!

Becki Barned
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Jan 15, 2011 | DISH Network ViP 612

1 Answer

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Hi edhayes27 my name is Mike Houston of DISH Network Executive Office. This posting in FixYa shows you have the 311 receiver; this receiver will only show SD channels. We do have the VIP 211 which will show in HD and SD channels. If possible can you verify the model number of your receiver, which indicates you

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I want to connect dvd recorder to dish network solo dvr vip 612 that is split for two tvs.


Hey! This is Becki Barned, with Dish Network customer service!!! You may have already gotten this taken care of, but either way, here are some steps if you still need some help! How I imagine you have this set up, is that you have RCA cables going from the receiver to the main tv. In this case, you will want to take the RCA cables from the receiver to the DVD recorder to a port that says IN. Then you will want to have either coax or RCA going from the DVD from a port that says OUT to the tv. If you use coax, the tv needs to be on channel 3/4, and the DVD on an input. If you use RCAs, the tv will also need to be on an input, such as video 1 or 2. Good luck! Blog back if any troubles!! :) Happy troubleshooting!!!!

Aug 20, 2010 | DISH Network ViP 612

1 Answer

When setting the timer frequency to ''Weekly'' on a ViP 612 Receiver, how many weeks does it record at that hour?


Indefinitely until it is discontinued manually. Or the program no longer comes on at that time. Thanks for using Fix Ya.

Feb 08, 2010 | DISH Network ViP 612

1 Answer

Sounds stop working after about 1 to 2 hours of viewing.


We would be happy to help you with this. The volume levelingfeature that we have sounds perfect for this situation; it keeps the volumelevels consistent between programming and commercials and also prevents drasticvolume level changes when switching between HD and SD programming. The volumeleveling feature is supported by the following receivers: ViP 222k, ViP 612,ViP 722k, and ViP 922; the model number of your receiver is displayed onthe front in the lower left corner. Your receiver needs to be connected by onof the following: composite cable (green, blue, red cables), coax cable (singlecable with metallic tip), HDMI or optical devices that do not support Dolbyaudio.

Start by pressing the menu button on your DISH Network remote control, thenpress the number 6 for system setup then 7 for audio output. Once therehighlight the "Enable" option below Volume Leveling and press select.Once enable exit the menu by selecting done on the right side of the screen.

We hope this helps to get things set up the way you like it. Thanks forchoosing DISH Network!


Phillip Chang
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Jan 17, 2010 | Sony BRAVIA KDL-40V2500 40 in. LCD HDTV

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Need to Frequently Reset Dish Network HD VIP 612 Solo DVR.


When you bring up your guide look at the top of the screen and you will see the LIST: if this says ALL HD then press the guide button until you see ALL SUB or a menu and select ALL SUB. If your guide keeps changing by itself its possible to have remote interfence since you have a UHF remote, especially if you also see channel changes as well. Try setting the guide and go from there. If you still continue to have issues call 1-800-333-3474 for tech support for extensive troubleshooting or at dishnetwork .com/tech.













Dec 01, 2009 | DISH Network ViP 612

1 Answer

My ViP 612 keeps changing the channel on me and deleting and recording things I don't want. It also keep skipping and rewinding shows. What does this mean?


Hi! I will be glad to assist you. Let try to isolate the problem 1st. your channel keeps on changing by itself with out touching the buttons on the remote. Okay, please go to the front panel of your receiver, open the fron t panel right door and push the sysinfo button, it will show the system information screen, check you remote address, ex 1 , lest change the remote address of your remote. how to: press and hold the sat button on the remote until all lights lit on the top, once it all lit, release it and press 9 on the remote, then press the pound button (#) that is under number 9, once you press the pound button, the sat button will flash 3 times then press the record button. you will see that the remote address is change from 1 to 9.. then select done on the screen. then it will go back to your tv show, check if the problem still exist.. if the the probelm still exist.. press the power button on the fron tpanel of the receiver for 10sec then release, after that the receiver will reboot by itsel and you will see attention 015, let the progress finish until it download the programming guide. once you got the tv show again check if the problem still doing , like changing the channels, deleteing the recording and skipping and rewinding.. if the problem still exist, pls call 1-800-333-3474 and talk to dish tech support, you have a dvr lost of function and the box needs to be replace. if you have any query pls get in touch..

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