Question about HP PhotoSmart C4280 Laser Printer

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Scanner alignment fails and page is not recognized

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Posted on Jan 02, 2017

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SOURCE: The C4280 will not scan in the Alignment Page

I have had the same problem. When I was trying to fix it, noticed that my color cartridge was almost empty. I understood the alignment page was not prepared well. After changing cartridge, I prepared a new alignment page, then tried it and it worked

Posted on Oct 15, 2008

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efs_perpends
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SOURCE: align cartridges pages fail everytime cant fix it

First work through the steps in this link to follow HP's guidelines. Then try reseating the cartridges. If cleaning could be an issue, follow these instrucitons.
Then try a partial reset or semi-full reset to correct the problem...
If all that fails, consider the possibility that the cartridge nozzles are dried out or clogged, and follow this procedure at your own risk. That may be just what you need to correct this situation.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Posted on May 23, 2009

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2 Answers

How do you stop a test page from printing every time the printer is turned on?


Welcome to FixYa!

Here's how to stop the unwanted print out of test pages.

1. Let the printer print the test page.
2. Place the printed test page in the scanner face down and wait for 10 seconds.
3. Press the scan button of the printer to scan the printed test page.
Make sure that the printer scanned the document properly.

That's it. Every time you install a new cartridge, the printer aligns the print cartridge as well as testing/aligning the scanner.

Note: Try to look at the top of the test page, it should have instructions to place it in the scanner.

I hope that this will help.
Thank you for using FixYa.
Jas247

Mar 07, 2011 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

My printer window on the HP PSC 2175 continues to read: 'Press Enter to align cartridges' I have done this 5 or 6 times and the message will not go away. How do I fix this problem so it will print?


Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
    • If there are no other printing problems and you wish to continue, use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. The information from last successful alignment will be used.
    • If the message keeps reappearing or other print quality problems occur, service the product.
Models with a semi-automatic print cartridge alignment Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
  1. Disconnect the power cord, wait five seconds, and then plug it in. This reinitializes the product and forces the scanner to calibrate again.
  2. Examine the scanner glass and white scan backing. Clean the scanner glass and scan backing if they are not clean. To clean the scanner glass and scan backing, use a soft cloth towel slightly dampened with clean water.
  3. With the product turned on, open the scanner cover and check the bulb assembly. If the scanner bulb is not lit, the product must be serviced.
  4. Verify that the alignment page is placed correctly on the scanner glass or in the ADF (if the product has one). Place the printed side down.
  5. 5. Make a copy of the alignment page. The unit will make a copy even if the alignment message is displayed. Compare the copy to the original. If vertical lines appear in the copy, check to see if the scanner assembly requires cleaning. If cleaning the scanner assembly does not correct the problem, service the product.
  6. 6. Use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. Operate the HP All-in-One to determine if there are other problems. The unit should be serviced if other error messages or problems occur or if alignment problems occur every time the ink cartridges are changed.
To bypass the ink cartridge alignment: Press and hold the Setup button, and then press Options (or Copy Options ).

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jan 26, 2011 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

I have network printer with scanner. Model is hp officejet pro L7580 printer. I installed a printer sucessfully but I want to use printer scanner. So how to install scanner & use it?


Hello!
In order to install your scanner, you need to print a test page. As you need to align the cartridges, you also need to align your scanner. See the printed alignment page for directions on how to complete the alignment process. Basically, all you have to do is put the test page in the scanner and press scan.

Mar 31, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Keep getting error message from HP PSC 1510 all in one...asking to align, but aligning always fails


For completing alignment both print cartridges need print in good quality.After the alignment page is printing put it on the scanner glass to way as shown on the page and press scan button.If not help replace the cartridges and try again.

Nov 09, 2009 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

How do I fix :Alignment Failed due to the alignment plot in the scanner being skewed


The alignment page was not placed properly on the scanner. You can follow the instructions here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01367400&cc=us&lc=en&dlc=en&product=3390949

Try the alignment again it should work. Good Luck

Jul 28, 2009 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Failure to align cartidge after inserting new one


It could well be that your scanner function is broken but hoepfully it is just malfunctioning, I would recommend trying to print a troubleshooting page from the system's menu to see if it lists any error codes regarding the scanner.

Dec 22, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Printer alignment


hi,

try this steps, if printer print the alignment page put it on scanner then press scan.
as i notice the all in one printer of hp is like this..

hope it help u?


rey

Nov 03, 2008 | HP Officejet Pro L7380 Laser Printer

4 Answers

The C4280 will not scan in the Alignment Page


I have had the same problem. When I was trying to fix it, noticed that my color cartridge was almost empty. I understood the alignment page was not prepared well. After changing cartridge, I prepared a new alignment page, then tried it and it worked

Jan 21, 2008 | HP Photosmart C4280 Aio Printer

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