Question about GE Refrigerators

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Our GE GSS25JFMBWW refrigerator is not keeping cold on the refrigerator side, but is keeping pretty cold on the freezer side? Any idea on what is happening?

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  • Mike Smith
    Mike Smith May 11, 2010

    Need more information to help you ....Is there frost build up on the inside freezer rear wall (?)...Open the freezer door and press the light switch in ..Do you hear the freezer fan working (?)...Remove the panel from the back of the refrig ..Is the fan which cools the comressor and the coils working (?) ...Is the compressor running (?). Reply back with the answers to these questions , and either myself or another expert will be glad to help .

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  • GE Master
  • 4,654 Answers

Sound like your refrigerator is experiencing a defrost problem. Mot times this involves the defrost heater part number WR51X10055 Look into the back wall of the freezer compartment and if frost is beginning to stick to the back wall unplug the refrigerator and remove the rear panel in the rear of freezer. Defrost with a hair dryer until you can see the defrost heater below the evaporator coils. If burned out it will be easy to spot because the defrost element is inside a glass tube. The defrost thermostat could also cause this problem if defective. If you replace the defrost heater I also recommend that you replace the defrost thermostat part number WR50X10054 There is no defrost timer on your model. Defrost is controlled by the mother board, Let me know what you find, Thanks, Sea Breeze

Posted on Sep 26, 2009

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Started leaking water out the freezer door and ice was melting last nite... bad timing we just got a snow storm here in NC last nite. Seems to be running but food is defrosting. Its a GE Side by Side about...


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How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php


Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

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You have a fan not working. The fan moves cold air from the freezer side to the refg. side. eather the fan is bad or the T-stat. You will have to pull down your controls and ck wiring with a Volt meter. 

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This happened to me with my side by side. The repair man came to my house, said that GE have cheap refrigerators because they are not meant to last very long. The mother board that controlled the temperature went out. A component in my freezer would get frosted up, but the heater would not kick in to reduce the freezing. Everything starts to warm up in the refrigerator as a result. A new motherboard would get the refrigerator back in timing.

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