Question about Microsoft HP Pavilion DV6276US Notebook PC

2 Answers

Sound is not working

I have a hp pavillion notebook the sound has stoped working it says no audio output devise is installed and then it comes back but it goes away again

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Try doing a check in the device manager for flags.
Remove any flags and remove any external devices.
Reboot the unit in safe mode and see if you get the same error messagessound is not working - 2.gif.
If so, you can remove your sound and modem drivers in the device manager and reload from restoration disks or partation. Or you can allow windows to reload the drivers after a reboot.
If you are useing VISTA2.gif the best way is to type in recovery manager, and choose re-install hardware but you should have removed the audio and modem drivers first.
Hope this helps, Please readers rate your techs

Posted on Sep 26, 2009

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I am having problems with my hp pav enterntainment pc laptop. sound does not work and dont knw whats wrong with it. the settings and pc is in french and iv tried to increase the volume and checked from the settings but everything looks fine but no sound, plz help asap

Posted on Oct 04, 2009

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1 Answer

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Dear Vahomerep, First of all, make sure that your sound output is not muted. If it is in normal mode i.e. unmuted then please check your audio driver is installed properly and it is the correct one for your device. If you found any discrepancy in the audio driver then please remove it from the control panel - add remove programs and then reinstall the correct driver for your device. If the problem still occurs then please take your DV6000 to a specialist/expert.

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You'll want to check your Device Manager to verify that it sees a sound card installed. This can be done by right clicking the "My Computer" icon, and selecting manage. Now on the left side, click device manager. Scroll down on the right side to the sound entries. Verify that none of the icons have a yellow exclamation mark next to them. If they do, then windows is having trouble finding drivers or possibly having troubles with another card conflicting with it. If this is the case, then you can go to hp.com (I know you have a compaq, but HP is compaq now), and click search for drivers. Input your computer model number, and locate the audio drivers. Then just reinstall them.

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