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TROUBLESHOOTING KENMORE ELITE HE3T FRONTLOAD WASHER WITH THE ERROR CODE F70

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The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 12, 2010

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Here's my solution: Don't buy a Kenmore washer. The front load washers are made by Frigidaire, so don't buy a Frigidaire either. Frigidaire is owned by Electrolux, so don't buy Electrolux either.
I paid about $1000 for my Kenmore HE3, and after just 2 years of use, it has broken. Here is what the replacement parts cost:
control panel $282.99User interface $340.99
Labor would be additional.
The two appliance stores I spoke to today don't even want my unit as a trade in, because the Kenmore front load washers have such a bad reputation.
I have used my washer less than 200 times, so my cost per wash was at least $5, plus the cost of water and soap. I am not impressed. And I definitely do not recommend Kenmore, Frigidaire, or Electrolux. Avoid them.

Posted on Dec 09, 2011

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1 Answer

Kenmore washer HE3T mod # 110.49972602. Unit had F70 error code. Unplugged and replugged. Now, no display on panels, power button beeps 3 times but nothing else.


Hi

F70 is a communication error between the central control unit and the user interface. First check the continuity of the user interface harness and then check the wire harness connections to the user interface and the central control unit. If the drum rotates then replace the user interface, if the drum is not moving then replace the central control unit (CCU). Hope this helps...please post back for further assistance.

Daniel

Aug 06, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a Kenmore model 11049962603 that displayed an f-71 error code. I ordered a new cpu computer from sears and installed it. the machine seemed to work for one or two loads. now it displays an f-70...


I provided a complete list of error codes for this type of washer in the image below. The error codes vary by the exact model of HE3t washer that you have. Since you have an HE3t that is displaying the F70 and F71 codes, the list below should apply to your model. These are not listed in the owner's manual because they are intended for technicians. Use extreme caution if you follow any of the troubleshooting described in this information sheet. Unplug the washer and shut off the water supply before accessing internal components.

The F70 and F71 codes indicate that you have a communication error between the CCU (Central Control Unit or main machine control board) and the user interface touch pad assembly. Here are some troubleshooting tips:

Make sure that you have the washer plugged into a properly grounded 3 prong 120 volt AC electrical outlet.

Unplug the washer for 30 seconds to allow the control boards to power down and reset. Plug the washer back in but do not touch the power button (or any other buttons) for 1 full minute. This may reset the control board. Pressing the power button too quickly after reapplying electrical power to the washer can cause the F70 or F71 code since the CCU does not have time to recognize the user interface control.

If the above tip does not help then the most suspect component failure is the MCU (motor control unit -- motor control board at the bottom of the washer beside the drive motor). You can check for this failure by unplugging the washer and then pulling the MI3 connection on the CCU. The wiring diagram below has the MI3 connection highlighted in red. The connection has blue wires. The third image below shows this connection on the control board. The connections are labeled on the control board. Press the tab at the bottom of this plug down and then pull it out. Power up the machine with this connection unplugged and don't touch any buttons for 1 minute. If you then press the power button to turn on the washer and don't get the F70 or F71 code then the MCU at the bottom of the washer will likely need to be replaced to fix this problem. A technician would normally be needed to verify this failure and replace the MCU. The MCU is expensive ($423).

This troubleshooting information is based on a common HE3t model that displays the F70 and F71 codes. If you need more help, submit additional details and the full model number of your HE3t washer.

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Mar 27, 2011 | Kenmore Washing Machines

1 Answer

Troubleshoot washer code reads F71 no displays


Hi,

F71 points at a connection error between button pad and control board.

Please read the indications in this article: F70 and F71 are two logic board error codes...

Regards.

Jan 03, 2011 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

1 Answer

I got an F70 code . After unplugging the machine and then plugging it back in, I now get an F71 code. What to do?


Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool built kenmore washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.

Oct 16, 2010 | Kenmore Elite HE5t Washer

1 Answer

I have gotten F70 and F71 messages and the door will not open. What do I do about this?


Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool built kenmore washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.

Jun 23, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore ELITE HE 5t 47086 frontload errror code F70


The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 26, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

After f02 code came up ran a test and get c00 andhttp://www.fixya


If the drain time exceeds eight minutes, the water valves are turned off and "F02" is flashed.

Press PAUSE/CANCEL two times to clear the display.

NOTE: After four minutes the "Sud" error will be displayed, then four minutes later the "F02" error code will be displayed..

Possible Causes / Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Sep 27, 2009 | Kenmore Washing Machines

1 Answer

Kenmore elite frontload he3t dispaly is on but machine wont start


It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!@!@!

Sep 13, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore HE3t frontload washer does not run. when


It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!

Jun 07, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

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