Question about HP Office Equipment & Supplies
Vista has identified your printer. It loads up its default printer driver (stored in vista OS) in your new computer. This usually have the basic features only. You need to run again the CD to install or enable the added features of your said printer. If you have lost the CD you can do an alternate option by downloading the software on this link. ftp://ftp.hp.com/pub/united-states/pse/hppse188.8.131.52enu.exe
For the the CD that was crumbled inside your cd-rom. You can try to pull out the CD from the Tower casing and try yo maually open the CD rom unit itself. Or may i suggest that you can buy a new one. (CD/DVD roms are cheaper now a days)
The causes of CD crashing inside your CD rom;
1. wrong placement of CD/DVD disc
2. Hardware failure of the CD/DVD roms
Posted on Sep 26, 2009
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Posted on Jan 02, 2017
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