Compaq Presario s4020wm  PC Desktop
Problem for Compaq Presario s4020wm (DK214AR#ABA) PC Desktop

I'm having touble with a compaq presario s4020wm.




By creg33 on Sep 25, 2009

" "
I'm having touble with a compaq presario s4020wm. I see one light comming on but the other one never does . The power pack light is green and the fan is running also the fan on top of the prcessor is running but, the computer never comes on. Also the computer monitor never displays it goes to starting up as a green light then goes to a yellow color which mean there's never no screen on it. Could this be the motherboard has gone bad ? I even tried to hold the power button in for about 30 seconds to see if it would reset then boot up but, it didn't work. I also tried removing the battery and then replacing it didn't work to get to the BIOS. I tried the two jumpers by the battery and it still didn't work. I know a great deal about computers but, this one has me even puzzled. I do hear a slight sound of a beap comming from the computer but, it's like I said it could be the motherboard.

Solution #1

posted on Sep 28, 2009
Not Rated)

bob_computer

Rank: Guru  Compaq Computer Hardware  Expert
Rating: 87%, 1261 votes
Disconnect all devices from the power supply EXCEPT the motherboard
Remove any extra cards including video etc.(plug monitor into the onboard)

If you hear any beeps these can indictate where the fault is.
either of these sites below will help you further with that

Beep codes Pc

More beep codes

Power up the pc and see if the fans are working.
If not then double check the power connections to the board.

If you still have no fans it is time to suspect the power supply as the probable cause.

If the fans worked then you should have gotten a display which told you there was an error and offering you a chance to go into the BIOS. ignore it and shut down the PC.

Now connect one drive only and boot again.

Repeat that until you identify the component that is giving you a problem.

Once you find the problem then remove or disconnect and carry on with the rest to see if another component might also cause a problem

If there is only one problem device then you may want to investigate that device further, Unless you don't mind replacing it

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Solution #2

posted on Sep 28, 2009
Not Rated)

cpdor

Rank: Guru  Computer Hardware  Expert
Rating: 89%, 41 votes
it sound to me like the hard drive is dead .
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