Question about Emerson Smartset Clock Radio

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Emerson Smartset Clock Radio

I have a emerson smartset clock radio model number cks1855. It doesnt matter where i plug it in at but it will not set itself and i can not set it either. I was wondering what the problem was or if there is anything i can do. Can somebody please help me.

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  • zekwow1992 Feb 06, 2009

    i also have this problem, I plus it in, the display shows jiberish, and i cannot set it

  • vectra37 Mar 14, 2009

    I purchased the clock in Delaware, plugged it in and all worked as advertised.  We used it in our hotel room for two days, packed up and drove home to Tennessee.  Trip took three days.  When we arived home I plugged it in and nothing happened, no radio, no clock--screen blank. I tried numerous electrical outlets with same result.


    bessdavewelch@hotmail.com

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For the Clock/Radios that are having problems with the clock display and settings. You will have to reset the Clock/Radio's microprocessor. To do this you must unplug the Clock/Radio from the wall outlet and remove the internal battery. You must let the Clock/Radio set with no power for at least 1 hour to discharge the microprocessor circuits. The microprocessor should then be able to reset itself. You can then reinsert the battery and plug the Clock/Radio into the a/c wall outlet. The functions should have reset and be working normally. If this does not solve the problem, try putting in a new battery (CR2430). Before putting in the new battery, unplug the clock radio and remove the old battery and let it set again for a few hours this time to try to reset the microprocessor. If this does not solve the problem (This includes the person with the complete Clock/Radio operation failure) you can call the Emerson customer support at this telephone number 1-800-898-9020. Give them the make and model number of the Clock/Radio. Tell them the problems you are having with the operation of the Clock/Radio and ask them for assistance. I hope this information helps you solve the problems your are having with your Clock/ Radios.

Posted on Jun 12, 2009

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