Question about Sub-Zero 690 Side by Side Refrigerator

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MY SUB ZERO MODEL 590 IS NOT COOLING ON THE REFRIGERATOR SIDE, THE FREEZER SIDE IS WORKING WELL. I LOOKED BEHIND THE INSIDE BACK PANEL, THERE IS ICE ON SOME OF THE METAL WIRES THERE. FAN IS WORKING. WHAT COULD BE WRONG?

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The problem is very simple when you take the panel from the refrigerator on the freezer side you will see Ice, you will have to melt the ice to see the a sensor that controls the d-froster, if you change the sensor that should sovel your problem.

Posted on Oct 04, 2009

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Mine did this a while back and I turned it off for about 48 hrs. When I turned it back on it was fine.

Posted on Sep 29, 2009

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I have a Sub zero refridgerator 590, the refridgerator side is not getting cold, and it's icing up inside where the fresh foods are stored, yet the freezer is working fine. Please help


Hi,
The freezer coils are iced up and that is blocking the sir flow to the fridge.... You have a defrost problem and that is causing the refrigerator to be warm...

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

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Sub-Zero 590


Ignore the fan operation... That is perfect.

You are likely experiencing a DEFROST failure
(most commonly a defrost timer failure)...
part number 3081180 item 69 on your exploded
top view (top right side as viewed from the front).

There are typically only three (3) elements to a DEFROST
circuit:
- Defrost Timer (as noted above)

- Heater element to WARM the EVAPORATOR

- DEFROST thermostat... inhibit excess heat
(closed circuit at freezing - Opens at room temperature)

Check your defrost pan...
there should be water there DAILY...

IF not: you are assured that your DEFROST fails.

Per YOUR DESCRIPTION...
You need to look for a SUDDEN REASON (huge air leak)
why FROST would form so quickly...
USUALLY a big pizza box... BUT ANYTHING blocking a
TIGHT DOOR SEAL will cause massive frosting.

It is taking moisture from the WARM ROOM AIR and blocking your evaporator...

Yes ... all INTERIOR panels must be in place for the refrigerator to function properly.

guaranteedparts.com http://www.guaranteedparts.com/picture_library/Subzero/Subzero-500%20Series/590.pdf

Sears
http://www.searspartsdirect.com/refrigerator-repair/symptom/REF0003.html

Carnac the Magnificent

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1 Answer

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I would get in touch with SUB-Z customer service, they are the only company that still cares about customers
800.222.7820
They will be able to get it fixed

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