Check back by the hinges there should be a catch that locks the lid up just release the catch. If yours does not have this check to make sure you don't have to lift up again to release the lid. These are the only problems with that type of printer that I've seen, I hope this helps if not let me know and I'll do some research and try to find an answer for you. Good luck.
Under Mac OS X 10.6.2, with the latest HP software installed, I cannot open the scanner on my HP...
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Under Mac OS X 10.6.2, with the latest HP software installed, I cannot open the scanner on my HP Photosmart 3310. I get the message "failed to open a session on the device. I have deleted and re-installed the print queue several times.