Question about HP Photosmart 3310 Printer

1 Answer

The lid to my hp 3310 is stuck open.

Not the lid to the scanner, but the full top that you open to change the ink

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 855 Answers

Check back by the hinges there should be a catch that locks the lid up just release the catch. If yours does not have this check to make sure you don't have to lift up again to release the lid. These are the only problems with that type of printer that I've seen, I hope this helps if not let me know and I'll do some research and try to find an answer for you. Good luck.

Posted on Sep 25, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I changed a printer cartridge and the lid is stuck open. HP 3310 Photosmart. I did reseat the cartridge I changed to no avail. I am most curious how this can be fixed without forcing the lid down. Thank...

hello, well, you can take off the right cover, with printer unplugged, and disconnect cables that connect to the scanner top cover area. the hinges have press lock that will require you to press up, and slide towards the front and lifting up at same time. the scanner will come off, using #10 torq bit, take hinges out of machine, if you some white grease or light weight lithium oil, use it in and around the actual hinge area, basicly what your working against is plastic on plastic, with a powerful spring, so do this carefully and try not to pinch your fingers, it hurts alot. try slowly to open and close hinge slowly, if it does not move freely, don't force or it will break, that spring used is under alot of pressure, so do it slowly, lube and try to move, lube and try to move. when it works smoothly put back together

Oct 12, 2010 | HP Photosmart 3310 Printer

1 Answer

I opened the top to change inc and now it's stuck. what might the problem be?

Ok. We're going to need to write back and forth...maybe. Anyway, if you haven't already taken the ink cartridges out, close anything you've opened exactly in the order you opened them. You'll want to power the printer off then back on again. This should get the ink cartridges back in the right place for you to change them. Let me know if it doesn't and we'll try something else.

Jun 18, 2010 | HP Photosmart 3310 Printer

2 Answers

Replace ink cartridges

1 - Open the top lid 2 - Open the ink cartridge carrier 3 - Shake the ink cartridges 4 - Unpack the ink cartridges 5 - Remove the yellow tape from each cartridge as you get ready to install it, but not before 6 - Install each color cartridge into its corresponding color slot pressing down all the way until it "clicks" 7 - Close the ink cartridge carrier 8 - Close the top lid
At this point the printer should charge its ink cartridges. Let this finish before using your printer.
Hope this helps!

Feb 18, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Printer lid wont shut

Make sure you have successfully seated the cartridges you replaced. They may be preventing the lid from closing.

Dec 19, 2009 | HP Photosmart 3310 Printer

1 Answer

I cant close the lid of my

Same thing happened to my printer last night (never happened before) and I too am looking for some release frustrating and I don't want to force it closed...

Nov 10, 2009 | HP Photosmart 3310 Printer

1 Answer

HP 3310 lid wont close after ink install


You need to make sure that the cartridge is inserted correctly on the right slot.

Please see the steps and diagram from the user manual for the proper installation of the inks. (Page 148 to 150)

Nov 08, 2009 | HP Photosmart 3310 Printer

1 Answer


Hi gtiedith, sometimes the carridge just gets stuck. Leave the lid open. Power off the printer. Clean the carridge metal rod with a tissue. (Just a little wipe should do it. Than grab the carridge & slide it to the right about 2 inches. Close the lid & power on the printer. It should be just fine. Print a test page if you want to.

Have a good day!


Apr 02, 2008 | Office Equipment & Supplies

2 Answers

Unable to close Lid

Sounds like the hing on back is broken. Look on the back of the cover, there will be 2 hinges holding the scanner on. Probably a piece of plactic broke and is hanging up one of the hinges.
Possibly a small spring.

Feb 28, 2008 | HP Photosmart 3310 Printer

Not finding what you are looking for?
HP Photosmart 3310 Printer Logo

Related Topics:

517 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

1089 Answers


Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides