If you have the model with a chrome turntable, it could be that some of the ball bearings came loose. Lift out the turntable from the mixer base, turn it over and unscrew the screw. Careful, there are loose ball bearings in there. Rinse or wipe off all the pieces in there and then reassemble. Tighten the screw and set the turntable back on the base. Spin it around. It should turn freely. If not, make sure the turntable pieces are put together nicely: not lopsided.
Try again. The white plastic tip of the cone mixer touching the bottom of the bowl is what makes the bowl turn.
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Does the bowl table rotate freely by hand? If not, it may need a squirt of spray lubricant. If the table rotates freely by hand but doesn't turn when mixing, look at the bottom of your beaters. The beater that is closer to the outside should have a nylon button at the bottom. This nylon button rotates the bowl as it turns. If the button is worn or missing, you will need to get new beaters.
One of the beaters had jumped a gear. I understand they are nylon gears. My wife's had the same trouble. I unplugged the mixer, removed the bowl and install the beaters if you can to see where they are touching. They were two cogs off. I grapped the left (red) beater firmly and twisted it to the left. It took a couple tries and turning on the motor (with out beaters) to find the spot where they had skipped. In the end the left beater jumped back one then two teeth and now the beaters aline properly. This will happen again with heavy dough, etc. now that the teeth are worn in that spot. Use a bread machine for the heaver dough. IMHO
I searched for replacement beaters for Blacker & Decker SM-100 type 1 (SM100) electric stand mixer for years. I found the Sunbeam Mixmaster Mixer Replacement Beaters for stand mixers, item 4955, at a large Ace hardware store. They were priced over $16.00, so you may consider buying a new stand mixer. The beaters are the correct length, snap in and grip correctly even though the ends are curved like a half ball rather than flat as the originals. The beaters turns well but I haven't tested them with the bowl because I need to find the turn table that I have in storage. The beater set was design ed to replace parts for Sunbeam stand models 2355-1, 2356-1 and 2360-2.
Don't know a solution, because I am having the same damn problem.
I am very discouraged with this product.
It is a piece of ****.
I am thinking about taking it out back and shooting it with my 270 I bought.
That is the only solution I know.
Hi SUSAN.From the symptoms you describe, it sounds like your mixer has a ‘Bowl to
Beater Clearance’ issue.That should be
pretty simple to fix. But even before we
go there, check to make sure your mixing
bowl is seating properly in the Bowl Support yolk and ‘snaps’ into place
against the Bowl Spring Latch.My wife’s
had that happen to her a few times.She
thought the bowl was seated tightly, but it wasn’t and she experienced the same
problem as you. If your bowl is seating properly, the next thing to
look at is your Beater to Bowl Clearance.The instructions are located in your Owners Instructions manual that
came with your mixer.If your lacking
one, you can
easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click
on Customer Care>Locate Manuals&
Guides> and enter the 6 character model number (in your case, use KT2651
)and select the last file listed that appear under Owners Manuals (44): KT2651XWW3.pdf(2974.69 KB)
and save that file to your PC.You’ll
need to have Adobe Reader to be able to open it. Turn to Page 10 and you will
find the instructions for adjusting the mixer head height. Beater
to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the
bottom of the bowl. If for any reason, the flat beater hits the bottom of the
bowl or is too far away from the bowl, clearance. Beater to Bowl Clearance: Your Stand Mixer is adjusted at the factory so the flat beater
just clears the bottom of the bowl. If, for any reason, the flat beater hits
the bottom of the bowl or is too far away from the bowl, you can correct the
clearance easily. 1. Unplug Stand Mixer. 2. Place bowl lift handle in down position. 3. Attach flat beater.
4. Adjust so flat beater just clears bottom surface of bowl when
in lifted position by turning screw (A) clockwise to raise the bowl and counterclockwise
to lower the bowl. Just a slight turn is all that is required: the screw will
not rotate more than 1⁄4 turn (90 degrees) in either
direction. (The full range of adjustment is 1⁄2 turn, or
180 degrees.) 5. Place bowl lift handle in up position to check clearance. 6. Repeat steps 4 and 5 if necessary. NOTE: When properly adjusted, the flat
beater will not strike on the bottom or side of the bowl. If the flat beater or
the wire whip is so close that it strikes the bottom of the bowl, coating may
wear off the beater or wires on whip may wear. Good luck and have
fun. I hope this helps. Howard, Burke,
If this solution was helpful, please rate it, thanks! – hslincoln
I have the same one, and the turn table has never turned on it's own. from looking at the bottom of the stand, i think the mixers are supposed to turn the bowl, so i just give it a little turn, and the mixers kinda take care of the rest. BTW, i got 2 sets of beaters with mine and i dont know what the second set is for, do you? contact me at firstname.lastname@example.org
Make sure the bowl is off to the side. I wouldn't get rid of a mixer just because the bowl doest't, if it's a good powerful mixer. There aren't many replacement parts available except directly from sunbeam. You need to get a replacement motor for the bowl turntable.
It is terminal. This is the fatal design flaw of these mixers. The gears are made of soft plastic and strip easily. Even the gear housing is plastic that is either glued or melted together to make it unserviceable. I have never suceeded in finding the part from either Sunbeam or one of the many appliance repair places on the web (who charge the cost of a new mixer for repair). Sunbeam does not repair them; if it is determined to have malfunctioned due to quality or design while under warranty, it is simply replaced with a new one. I had mine replaced under warranty twice, each time they sent me a new one complete with extra bowls and beaters. Now I have three sets of bowls and beaters and no functioning mixer.