Question about HP OfficeJet 7310 All-In-One InkJet Printer

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HP 7310 OFFICEJET, ERROR MESSAGE

EVERYTIME I CHANGE THE COLOR CARTRIDGE ON THE HP 7310 OFFICEJET ALL IN ONE AN ERROR COMES UP TELLING ME TO REMOVE AND CHECK THE COLOR CARTRIDGE. I HAVE DONE EVERYTING THAT HP RECOMMENDS AND THE PROBLEM STILL EXISTS. CAN ANYONE HELP ME?

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