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I had my printer (hp psc 1200 series) try and print a document however I didn't know that the printer was offline so I tried to cancel the document and now it says under status- deleting, paused, printing) and I was wondering how to get it to finally delete the document from the printer queue? Thanks

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You need to go ahead and simply refresh a service known as "Print Spooler"

here's how you do it..
for Windows XP:
>> click on start
>> click on run
>> type in " services.msc " and hit enter
You will see a list of service names alphabetically arranged on the right hand side..
From there look for the service name "print spooler"
>> right click on it
>> click on stop
wait for 10 secs
>> right click on it again
>> click on start..
>> restart the computer..
>> you will find your document deleted :)

plz rate if you find it helpful. thank you

Posted on Sep 25, 2009

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1 Answer

Hp printer displays offline


I resolved the problem by restarting the Print Spooler service.
Click Start/Run
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In the Services dialog scroll down to Print Spooler
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The system will stop and restart the service.
Close the dialog and check your printer again.
If this fails, leave te printer on and reboot the computer.


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Hi,
Right click on MyComputer and click Manage. Then go to Services and Applications and then Services. Find the Print Spooler services in the list and right click to stop it. When it is stopped try to cancel the document again. Then start the print spooler service again.

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    2. Disconnect the USB cable from the all-in-one.
    3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
      1. Press and hold Cancel .
      2. While holding Cancel , press On .
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      4. Press Cancel again.
      5. Press Copies .
      6. Press Paper Type .
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