Question about Philips GoGear HDD1830 MP3 Player

1 Answer

8GB GoGear isnt working at all

My GoGear froze on saturday.I was trying to change the song but it froze.So i reset it.It froze again. I reset it again.Then it said please connect to computer.i did that last night.I tried looking for it inWMP and my Computer.Niether saw it.Now it wont even turn on

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: 8GB GoGear isnt working at all

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Posted on Feb 11, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My philips gogear ariaz 8gb wont turn on.....yesterday it froze then i think it ran out battery.over nothing is happening i tried to charge it and but it wont turn on....

I have had this happen a few times. Try putting a pin in the reset hole. This worked every time for me, plus I didn't lose any data from it, which I thought I would.

May 20, 2011 | Philips GoGear Ariaz MP3 Player

1 Answer

My screen on the MP3 player froze and won't let me do anything like change the song or anything. Can you please help me fix this so i can use it again? Also is there a reset button on it.

  1. Press and hold the Power On/Off key and the Volume + key for a couple of seconds until it goes off.
  2. Then switch it back on using the GoGear using the Power On/Off key.

Aug 24, 2010 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips go gear 8GB text backwards?

I had this same problem. I had put GoGear Opus software on my SA52xx player. When I uninstalled the Opus software and resinstalled the SA52x, the problem went away.


- Tim.

Oct 20, 2009 | Philips GoGear SA5285/37 Digital Media...

2 Answers

My Philips SA52xx GoGear MP4 Player won't start up. It just starts starting up and freezes on GoGear, it also makes wierd crackling sounds when playing music... My Philips GoGear used to start up within 10...

if it has too many songs on it try deleting some of the songs off the player, and if thats not the case, stop using it for a few days then try to turn it on again

May 31, 2009 | Philips SA3125\02 MP3 Player

1 Answer

Frozen at the start screen, doesnt get to the menu.

i just had a similar problem today when i tried to add a bunch of videos. i just let mine go to the gogear screen and then left it on while i went to work. when i came back and tried to restart it again, it worked fine. it just needed time to catch up i guess. hopefully the same thing will work for you. good luck

Feb 18, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My philip 8gb froze up and then turned off and wont turn back on

It's not broken.
You have to upgrade the firmware on the GoGear to resolve the issue.
The instructions and files that you need are on Philips website.

-Tha Mp3 Doctor

Feb 15, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

It froze and the reset wont work

this is james again my email is mine is 8gb the name is philips it is going to a white screen it will not let me acsses the music it turns on to a white screen thanks......James Boggs

Feb 09, 2009 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Philips GoGear Glitch

Make sure that there is available memory. If there is, then you will need to do a firmware upgrade and reload the songs onto the player. If you already have the latest firmware, then you will need to reformat the player either in Windows Media Player or the computer. If that fails, use the repair function in the Philips Device Manager.

-Tha Mp3 Doctor

May 28, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Philips gogear 8gb sa6185 synch

Do not see the drive for the SA6185 after installing software from CD.

May 11, 2008 | Philips GoGear Flash MP3 Player

Not finding what you are looking for?
Philips GoGear HDD1830 MP3 Player Logo

293 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips MP3 & Digital Media Players Experts

 Mike M
Mike M

Level 3 Expert

3320 Answers


Level 2 Expert

48 Answers

Pieter Vleeshouwers

Level 3 Expert

1329 Answers

Are you a Philips MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides