Whenever I try to print something to my Canon MP390 I get a message saying the printer is offline and it references the printer thickness level. I have tried reloading the software but nothing seems to work. HELP
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If you go to Start, Printers and Faxes, if it says "Offline", right-click the printer and choose "Use Printer Online." If it says Ready, you should be good to go.
If however there is a problem yet, double-click the Printer there and see if any jobs are in the print queue. You can remove them all buy Right-Clicking and choosing "Cancel All Documents" then try printing a test page. Right-click the printer, go to properties and click "Print Test Page."
If you still have problems, follow up on your question.
Always it show the error messages like this then go to the authorised service centre they will do the needful you guys cannot do it yourself were are not here to do any free service as such in many issues.
Delete any previous document, then click on control panel. then go to printers and other hardware, then go to printers and faxes, right click on the printer icon, then click where it says set as default printer, click where it says printer offlline and your problem is be solved!
I have canon PIXMA ip3000. After power cut at night printer doen not
print. I re installed the drivers but no result. When try to print
message appears printer is offline. POwer button is flashing shorthly
green after orange lights. Error code 5100.