Question about Dell 5100cn Laser Printer

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The images seem to be light and not sharp when printing. Full Color seems to be ok

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  • charlotte574 Sep 25, 2009

    I changed the black out. The color on the images are light especially with yellowish tones

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  • Master
  • 1,653 Answers

This is most likely to be an issue with the black cartridge as the colour prints OK. Do you have another one you could try?

Posted on Sep 25, 2009

  • Karl Wright
    Karl Wright Sep 26, 2009

    *On a scale of 1-10, how often this problem occurs (10 being most likely).








    Cause


    Solution


    How common*



    Defective engine controller board or high voltage power supply.


    Replace the engine controller board and/or high voltage power supply.


    8



    Defective laser/scanner


    Replace the laser/scanner


    6



    Poor contact to the engine controller board


    1. Ensure that the drum ground spring is connected to the engine controller board correctly. 2. Clean the contacts if they are contaminated. If the problem remains after cleaning, or parts are damaged or deformed, replace them. 3. Replace the engine controller board, if necessary


    6



    Toner cartridge is low


    Replace the toner cartridge


    5



    Transfer roller is defective


    Replace the transfer roller


    3



    Wrong toner density setting


    From the print-quality menu on the control panel, adjust the toner density setting. Make sure EconoMode is off


    3

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