I have just put in new recycled colour cartridge ( I have been using these for years)and it is printing only yellow and green, not a single bit of blue or magnenta tones..I have opened the lid and cleaned lots of black ink residue around the area where cartriges fit and it didn't make any difference.Any suggestions?
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I'm assuming that the colour cartridge is a three in one. Blue, Yellow and Magenta.
When printing a colour document, the printer automatically balances colour mixtures from the three primary colours listed above. Should a print out be too red, its probably because its run out of yellow and/blue.
The best way to check is to print out a test page, you should get a block for each of the colours and black. If one's missing, there's your answer.
Wow, that's a really old EPSON printer. The life expectancy of a EPSON printer is just three years, after that, the printer wouldn't work because of the clogged permanent printing head. The authorized service center is unable to repair it because the spares are no longer supplied. Throw it to a recycling center.
It could well be the printer head (the area where the cartridge locks into the printer) has gummed up contacts. Take a soft, lint-free cloth and wipe down gently wipe down the face of the contacts. Keep wiping until all residue is removed. Reinstall a color cartridge and then run the printer's software alignment utility (this is part of the software that comes with the printer).