Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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There was a noise coming from the freezer area.water was dripping from the back and landing on a wire that was glowing red .could this be the self defrost possibly not shutting off . refrigerator side was not cooling very well

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The noise you are referring to is sizzling, popping and dripping noise. This is normal during a defrost cycle - there is a heating element that melts frost ont he evap coils - the water drips through a drain through a hose at the back of your freezer and onto a drip fan which later gets evaporated. The way the entire circuit is designed, in serie, is that once the defrost kicks in, it will cut off the contact to your compressor, once defrost stops the circuit si switched back on and your compressor starts..... It is possible for a defrost not to stop due to thermostat/limited problems in which case your unit would be stuck in this cycle and your food would melt and spoil :) In very rare cases will the defrost be stuck and your compressor running.

This can be fixed with a control board replacement at the back of your freezer.

Posted on Sep 25, 2009

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2 Answers

Water dripping into fridge from freezer. noticed red hot element in back of freezer behind vent inside freezer


Heater glow behind frz back wall is normal during auto defrost cycle. This happens about 2 or 3 times a day for approximately 30 to 45 minutes. The water migrating into the fresh food section could be from a blocked drain tube which should be be in the area directly under the red glow you noticed. Should be a hole going through the floor into the drain pan under the refrigerator. Force hot water down hole until it flows freely.

Apr 07, 2015 | Refrigerators

1 Answer

There is a red glow from coil at bottom back of freezer that I can see through slats from inside. There is a sizzling water drip happening.


there is an element in there for self-defrosting, if you have a self-defrosting model. It heats up like an oven element ( not nearly as hot) to get rid of frost build up.

Nov 09, 2010 | Kenmore 20.3 cu. ft. / 575 liter Upright...

1 Answer

I have a model ED2CHQXKB05, series SR4452983 from November 2004. Freezer on the left side. The freezer drips into a vented area in the back: I can see the drips when I open the door, and each drop makes a...


What you are describing is the normal sounds it makes when it goes into defrost. The frost melts, and the resulting water will fall onto the heater which then makes your hissing noise. You dont mention that there is a problem, such as not cold or water leaking on your floor, so it sounds like all is working as it should. But you also mention you taped IT ( what is it?) to the wall in a circle.

Oct 12, 2010 | Whirlpool Freezers

1 Answer

When the ice maker start to rotate there is very loud noise


Dripping sound.
During the defrost, water draining from the freezer section will drip into the pan by your compressor in the back and bottom of your refrigerator.
* Air rushing or blowing.
There is a fan in the freezer section and in some models in the back and bottom of your refrigerator to circulate air. This is a normal sound.
* Louder when starting or coming on.
Compressor operates at a higher pressure when first starting and noise should disappear as refrigerator continues to run and balance pressures.
* Popping, crackling, or sizzling about once a day.
If your model is self-defrosting, the defrost system utilizes a heater to remove the ice and frost from the freezer coil. During this period you will hear some expansion noises as heat is applied to the coil and you may experience some sizzling sounds as the melting water drips on the heater.
* Running water.
If you have an ice maker equipped model, the ice maker will call for water as the old batch of cubes is ejected and the ice maker starts to make more cubes. This will last for about 10 seconds and is normal.
* Vibrating or rattling noises

Sep 22, 2009 | Kenmore 25.1 cu. ft. Side-By-Side...

2 Answers

Element at back and bottom of freezer has one bar glowing red with creaking/dripping sound sound


the unit is just in the defrost cycle. the red glow is the defrost element. the sounds you hear is it defrosting and the water hitting the element. it does this every 12-18 hours. shane

Sep 10, 2009 | Amana Refrigerators

1 Answer

Water keeps filling bottom of lower freezer in my refrigerator


sorry, about the timing, you have aclogged drain tube, your "self-defrosting" refrig isnt able to allow the derforst water to escape( tube if frozen) so it baks up into the frezzer area and eventually will drip into the frig. you will need to remove the back cover of freezer sect, and with a hair dryer remove all the ice from the drain trough area and clear the frozen drain tube area

Sep 23, 2008 | Refrigerators

1 Answer

Whirlpool Side By Side Refrigerator


1. How do I get repairs done under warranty?

* If your refrigerator is under warranty, you must use an Authorized Service Company.
An Authorized Service Company can be found by using our Service Locator. Enter your zip code on the Service Locator to get a listing of available service companies in your area.

Back
2. How do I order parts?

* Parts can be ordered through an Authorized Frigidaire Parts Distributor.
An Authorized Parts Distributor can be found by using our Parts Distributor Locator. Enter your zip code on the Parts Distributor Locator to get a listing of distributors in your area.
* You can call our toll-free number to order parts (credit card orders only.)
Please call 800-599-7569 M-F 9:30am - 5:30pm.

Back
3. Noises / Sounds.

* Dripping sound.
During the defrost, water draining from the freezer section will drip into the pan by your compressor in the back and bottom of your refrigerator.
* Air rushing or blowing.
There is a fan in the freezer section and in some models in the back and bottom of your refrigerator to circulate air. This is a normal sound.
* Louder when starting or coming on.
Compressor operates at a higher pressure when first starting and noise should disappear as refrigerator continues to run and balance pressures.
* Popping, crackling, or sizzling about once a day.
If your model is self-defrosting, the defrost system utilizes a heater to remove the ice and frost from the freezer coil. During this period you will hear some expansion noises as heat is applied to the coil and you may experience some sizzling sounds as the melting water drips on the heater.
* Running water.
If you have an ice maker equipped model, the ice maker will call for water as the old batch of cubes is ejected and the ice maker starts to make more cubes. This will last for about 10 seconds and is normal.
* Vibrating or rattling noises.
The following can be sources of these noises:
1. Dish vibrating on shelf - move dish slightly.
2. Floor is uneven or cannot adequately support refrigerator. Use shims or extra support.
3. Items on top of refrigerator are rocking. Place a pad under the item or remove.
4. Refrigerator is not level. Adjust leveling legs or rollers as needed. Add shims in the back if floor is not level from front to back.
5. Refrigerator is touching wall or cabinets. See your owner's manual for space requirements.
* Snapping or clicking sound.
If your refrigerator is equipped with an ice maker the water valve will snap on when the ice maker is calling for water. This is normal. In some cases you may not have the water connected to your ice maker and the sound will be greater. In these cases, pull the wire signal arm (bail arm) on the ice maker in the up position to turn your ice maker off until the water supply line is installed.

Back
4. Taste and odors.

* Ice or food has a bad taste or odor.
Ice and uncovered foods can pick up odors or taste from strong smelling foods in the refrigerator or freezer. Cover foods tightly and discard old ice.
* Ice tastes like plastic.
Plastic water lines will give off a taste when first used. It takes one or two containers of ice for plastic to stop leeching. Discard initial container of ice after installation.

Back
5. Ice maker - not making any ice.

* Freezer may not be cold enough.
Temperature must be 5 F. or colder to work properly.
* Water supply valve may be blocked or restricted.
Supply valve must have a 1/4" opening for water to fully supply ice maker. Many self-piercing valves do not have this big of an opening. Replace water supply valve with one that has a 1/4" opening.
* Water supply valve may not be open.
Find and open the supply valve.
* Wire signal arm on ice maker is in the up position.
This position shuts off the ice maker. Pull wire arm (bail arm) down to start ice making.

Back

Sep 05, 2008 | Whirlpool ED5FHEXMQ Side by Side...

1 Answer

GE side by side water dispencer area Leaking


1. How do I get repairs done under warranty?

* If your refrigerator is under warranty, you must use an Authorized Service Company.
An Authorized Service Company can be found by using our Service Locator. Enter your zip code on the Service Locator to get a listing of available service companies in your area.
* You can also schedule service by calling our toll free number:
800-374-4432 M-F 9:00am - 5:30pm.

Back
2. How do I order parts?

* Parts can be ordered through an Authorized Frigidaire Parts Distributor.
An Authorized Parts Distributor can be found by using our Parts Distributor Locator. Enter your zip code on the Parts Distributor Locator to get a listing of distributors in your area.

Back
3. Noises / Sounds.

* Dripping sound.
During the defrost, water draining from the freezer section will drip into the pan by your compressor in the back and bottom of your refrigerator.
* Air rushing or blowing.
There is a fan in the freezer section and in some models in the back and bottom of your refrigerator to circulate air. This is a normal sound.
* Louder when starting or coming on.
Compressor operates at a higher pressure when first starting and noise should disappear as refrigerator continues to run and balance pressures.
* Popping, crackling, or sizzling about once a day.
If your model is self-defrosting, the defrost system utilizes a heater to remove the ice and frost from the freezer coil. During this period you will hear some expansion noises as heat is applied to the coil and you may experience some sizzling sounds as the melting water drips on the heater.
* Running water.
If you have an ice maker equipped model, the ice maker will call for water as the old batch of cubes is ejected and the ice maker starts to make more cubes. This will last for about 10 seconds and is normal.
* Vibrating or rattling noises.
The following can be sources of these noises:
1. Dish vibrating on shelf - move dish slightly.
2. Floor is uneven or cannot adequately support refrigerator. Use shims or extra support.
3. Items on top of refrigerator are rocking. Place a pad under the item or remove.
4. Refrigerator is not level. Adjust leveling legs or rollers as needed. Add shims in the back if floor is not level from front to back.
5. Refrigerator is touching wall or cabinets. See your owner's manual for space requirements.
* Snapping or clicking sound.
If your refrigerator is equipped with an ice maker the water valve will snap on when the ice maker is calling for water. This is normal. In some cases you may not have the water connected to your ice maker and the sound will be greater. In these cases, pull the wire signal arm (bail arm) on the ice maker in the up position to turn your ice maker off until the water supply line is installed.

Back
4. Taste and odors.

* Ice or food has a bad taste or odor.
Ice and uncovered foods can pick up odors or taste from strong smelling foods in the refrigerator or freezer. Cover foods tightly and discard old ice.
* Ice tastes like plastic.
Plastic water lines will give off a taste when first used. It takes one or two containers of ice for plastic to stop leeching. Discard initial container of ice after installation.

Back
5. Ice maker - not making any ice.

* Freezer may not be cold enough.
Temperature must be 5 F. or colder to work properly.
* Water supply valve may be blocked or restricted.
Supply valve must have a 1/4" opening for water to fully supply ice maker. Many self-piercing valves do not have this big of an opening. Replace water supply valve with one that has a 1/4" opening.
* Water supply valve may not be open.
Find and open the supply valve.
* Wire signal arm on ice maker is in the up position.
This position shuts off the ice maker. Pull wire arm (bail arm) down to start ice making.

Back

Sep 02, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Red glow (from defrost heater?) at bottom of rear panel in freezer


This is from the GE Appliance "Knowledge Database" Web site:

Refrigerator - Explanation Of Red Glow

In a no frost refrigerator, the defrost timer activates defrost heaters in the evaporator section (rear of freezer) which heat up and melt the frost off the evaporator coils. This process lasts for approximately 25-45 minutes and usually happens up to twice a day.

During this time, there will be no running sounds, no fan noise, and you may hear water dripping or sizzling as it hits the heaters. On side by side models, you may even be able to see an orange glow at the bottom of the freezer.

This is normal.

Aug 06, 2008 | GE GSS20IEP Side by Side Refrigerator

2 Answers

Not Freezing/Cooling - A Red Glow...


  • the defrost timer and bimetal thermostat have apparently both malfunctioned. (rare)
  • if someone has worked on it in the past they may have bypassed the  bimetal thermostat.
  •  the bimetal thermostat turns off the heater if it gets too hot (above 45 in the freezer) 
  • and the defrost timer is only supposed to stay in defrost for 8 minutes or so. 
  • so considering the heater was on and it was hot in the freezer is evidence of these two components not doing their job.

Jul 07, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

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