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Lucent Partner 34D phone system with 18D extensions

We have a Lucent Partner 34D phone system with Partner 18D extensions with 3 lines coming in and 8 extensions. Suddenly (overnight) 6 of the eight extension, including extension 10 (the 34D) have only static on each of the three incoming lines, can't receive or make calls. The 2 remaining extensions work fine in every way. The voicemail system is working normally on all phones, except that voicemail cannot be retrieved on the 6 inoperable phones. All voicemail can be retrieved from one of the 2 working extensions or by calling into the system from an outside line when answered by the automated attendant or one of the 2 working extensions. The automated attendant feature is working properly. The intercom line works on all phones. The lights work on all phones. Any ideas what we can do to fix this problem?

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That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

Posted on Sep 25, 2009

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Caller id partner


To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:
  1. In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
  2. Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
  3. Select the Button Programming button. The Button Programming window appears for the selected extension.
  4. Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
  5. Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
  6. Select the Caller ID Name Display button.
  7. When you are finished, select the OK button.
  8. Repeat steps 5 to 7 to program other buttons for this extension.

May 22, 2014 | Avaya Eurostyle 18D Corded Phone

1 Answer

How do I change the time on my Lucent Partner 18d


Partner ACS, any release
Changing the time on a Partner system must be done from extension # 10 or 11. 1. At station(Ext.10 or 11) press feature, 0, 0
2. Press the left intercom 2 times
3. Enter # 103
4. Enter the correct time in 24 hr. format, for example:
* to set the time for 09:00 A.M., enter 0900
* to set the time for 04:45 P.M., enter 1645
5. Press feature, 0, 0

Mar 30, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

Have a lucent partner 18D system How do I change


If your changing the speed dial numbers under the individual buttons thats done by pressing feature 00, the button you want to change the speed dial number on, and enter in the new number.
If your changing the system wide speed dial numbers, From extension 10 enter in feature 00, press feature then the 3 digit code for the speed dial bank (600-699), then enter in the new telephone number. Either press feature and the next 3 digit code for the next number or press feature 00 if finished.

Jan 25, 2010 | Lands Phones

1 Answer

Hi I have a Lucent Partner 18D phone. I can't


Intercom 777
enter admin extension (0)
enter password (1234)
Option 3

Jul 28, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Cannot change outgoing message on Lucent Partner 18D phone system


For an extension of the Main Automated Attendant greeting when callers call in.

Which voicemail do you have? You indicated the phone model, but not the voicemail model.

Jun 16, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Lucent Partner 18D phone not ringing.


On extension 10 or 11
Press Feature 00
Left Intercom, Left Intercom, Right Intercom
Input your first extension that you want to ring.
Press desired line to ring until display say Immideate.
Press Right Intercom for next Extension.
Cheers.

May 19, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

Lucent Partner Mail VS - need cordless phone


Each of the modular jacks at the cabinet will accept a single line telephone. I don't think you can "bridge" a phone on 12 year old software, but if there is a spare jack, it will work with a plain old cordless phone. Plug one in, dial 10, and read what extension you have. Here's a manual for a 4.1 Partner system to help you program the ringing. Programming is done from the display phone at extension 10 or 11.

http://public.carl.airpost.net/Avaya/Partner_ACS.pdf

After you find the extension, save yourself the trouble and go to page 447 of the attached pdf. It details how to set the Automatic line preference and ringing of the cordless. The difference is that you will select your lines AFTER the intercom as in ** LIC RIC 1 2 3 4, or 4 3 2 1. This is important! You'll then be able to dial "9" to get an outside line in forward or reverse order and still call internally.

If you find you don't get an outside line when you dial "9", then keep reading the manual, you need to put your lines in groups.

Carl


Apr 08, 2009 | Avaya Lucent Partner 616 Phone

2 Answers

How do you reset clocks on Lucent Partner 18D phones?


AT EXTENSION 10 OR 11:

FEATURE 00
LEFT INTERCOM TWICE
#103
ENTER TIME AS 4 DIGITS, 24 HOUR MILITARY FORMAT
FEATURE 00

Aug 14, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Noise in system


Probably in the module. Switch to different port on module and see if it clears the problem

Jun 17, 2008 | AT&T Partner 18 Phone (315805B)

1 Answer

Checking voice mail from remote location


If you are using Partner voicemail, you would just press *7 when you hear the voicemail system.

If you press *7, and do not get prompted for the extension number, you dont have a Partner voicemail.

Jun 13, 2008 | Lucent PARTNER18 Corded Phone

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