Question about HP PSC 2210 All-In-One InkJet Printer
My computer crashed. I installed all original cd's everything new and now my scanning option is not working anymore. My printing option works fine.
I keep rebooting my system but that does not seem to help. What can you recommend that I do.
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Posted on Jan 02, 2017
SOURCE: HP All-in-one will not scan
I think I have the solution for you (after facing similar problem). Try installing the drivers and then go to my computer right click on the HP and select "Scan using wizard". My HP is able to scan using this method although I still can't scan using the button on the printer so if you don't mind clicking the mouse instead of the printer's button you should be fine. Let me know if it worked. Cheers, D.
Posted on Jul 14, 2007
Here is the link to the Hp driver page for your printer - Download the drivers and then reinstall them - This should resolve ther issue.
Posted on Dec 29, 2008
I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.
Posted on Sep 21, 2009
I think you have installed the HP full feature software in the computer.
You can check it, you need to click on Start button -> All Programs -> HP -> HP Director
please check if you are able to scan from HP Director (if yes then change the below settings so that you would be able to scan from the button on the unit)
open the HP Director -> click on "settings" -> scan settings -> scan to setup and you need to populate all the options which you see in the left panel. when you will populate all the options to right panel. Then click UPdate device or OK button. and then try to scan again from the button on the unit. It will work. If it does not then check for the DIM (Digital imaging monitor) icon in the system tray, it would have a green checkmark over it. if you do not see it then you have to start it from the below steps
please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqtra08.exe when you will double click on the file, you will see DIM icon in the system tray and you will be able to scan from the button on the unit.
you can also click on the above link to understand it better.
I hope it will definitely help you out.
Posted on Dec 11, 2009
This page from HP will walk you thru the troubleshooting of a scaning problem.If you find that nothing on this page helps scroll to the bottom and click-Contact HP,for live help.
Posted on Mar 08, 2010
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