Question about Epson Stylus Photo R220 InkJet Printer

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Error message "tray set up not correct"

So I've did the test printing, and it print right. Then I tried to load the CD/DVD tray to do some label printing and the tray kept on getting push back out. I kept on getting the message saying that CD/DVD tray is not load correctly. I looked at the drawing figured and did exactly as it said. What should I do?

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Re: error message "tray set up not correct"

I had the same problem. It's easy to fix.

Simply pull your printer away from the wall about 8". The tray needs to stick out from the back of your printer when it loads. If it hits the wall, it will not work properly and eject. Just try moving your printer forward enough so the tray can stick out from the back and you'll be fine.


Posted on Dec 31, 2007

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Instructions Things You'll Need:
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  1. 1

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  2. 2

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This solution is taken from the HP website.

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