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Go Gear MP3

I have added all the software, but the device manager always says my player is not connected. How can I fix this problem?

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When i switch on the ipod the following error message displayed "connect to pc and use device manager to repair"

Posted on Jan 14, 2008

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2 Answers

Connect to PC and use Device Manager to repair!


Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

Mar 25, 2009 | EMTEC Magnetics Group EMTEC EKMP4FM1GC220...

1 Answer

I have a philips go gear 30gb. it doesn't play music correctly, i have tried device manager to fix it but it always failling. i have also tried to format the device but it couldn't. can someone help me...


If the Repair failed in device manager, this player is done. It is not compatible with Windows Vista or Windows Media Player 11 - it will work for a time, and then fail. Call Philips and see if you are still under-warranty.

Mar 15, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Device Manager can't read the device


Here is something you can try:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Jan 12, 2009 | Philips HDD1630 MP3 Player

1 Answer

Not Detecting Go Gear IN Xp


Connect your Go Gear to the computer
Open the Philips Device Manager - it came on the installation CD
Click on the Repair tab and follow the instructions

When in doubt, follow directions.

-Tha (Mean Grinch) Mp3 Doctor

Dec 21, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

How do i fix my go gear phillips mp3 player..it froze


Steps to Repair:
  1. Open the Phillips SA-31xx device manager.
  2. Connect the player to the computer while pressing and holding the on/off button of the device (the inner round button.image_thumb%5b1%5d.png). Windows will tell you that a USB device is connected in the repair mode.
  3. The device's screen will look like:
image_thumb%5b6%5d.png
  1. On the device manager, click on the Repair tab.
  2. On Repair tab, click the Repair button. It will show the message that the device is repaired. The device will also show that it's being repaired.
repaired_thumb.jpg
3. After the device has been repaired, below message will be shown.
successfully%20repaired_thumb.jpg
4. BEWARE ALL DATA WILL BE LOST from the Phillips Go Gear SA-31xx Media Player without any warning.

Aug 19, 2008 | Audio Players & Recorders

5 Answers

Mp3 player


please help my player to work again

Jun 05, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Not recognising my creative zen mp3 player...


i had the same problem but solved it, it seems that the usb driver does not always install with the software installation. so you must install using the DEVICE MANAGER make sure first your mp3 player is connected, so ( copy & paste) your software to desktop, then go to CONTROL PANEL, then SYSTEM, then HARDWARE then DEVICE MANAGER, in device manager you should see ( zen v plus ) with a yellow question mark above it, which means the drivers are missing, click onto that and follow instructions to install the drivers which you will find in the software you have pasted to desktop. good luck, tony spain

Mar 24, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Device manager


Download the software on Coby's site.

Dec 31, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

"Please connect player to PC"


Go to www.philips.com and download the hhdd1630/17b software and firmware updates. Install them and print off the instructions on what to do. This fixed my player and what a difference it made.................WOW

Sep 11, 2007 | Philips HDD1630 MP3 Player

6 Answers

Connect to PC and use device manager to repair


If you have the software conect the device to the computer; press volumen + with on/off switch at same time; then press volumen - anh hold it. The software recognice the device and you can update the firmware or repair it.

Aug 20, 2007 | Philips GoGear HDD6330 MP3 Player

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