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MY JEN-AIR fridge/freezer will not cool and temp. keeps rising

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  • Anthony Dawson
    Anthony Dawson Sep 25, 2009

    It has been 12 hours since the temp. started to rise for no apparent reason.

  • Anthony Dawson
    Anthony Dawson Sep 25, 2009

    Is there anything i can try to fix this problem

  • Anthony Dawson
    Anthony Dawson Sep 25, 2009

    It's both the fridge/freezer not working and the motor is running.

  • Anthony Dawson
    Anthony Dawson Sep 26, 2009

    THE PROBLEM IS NOT RESOLVED

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A number of things need to be checked out, it would help to have a bit more info.

Have you checked/replaced the thermostat?
Is the motor running?
Whens the last time you checked the Condenser unit?

Is the problem only in the fridge? or just the freezer? or both?

Posted on Sep 25, 2009

  • Greg Mills Sep 25, 2009

    How hot is the temp? and is the condenser unit running?

  • Greg Mills Sep 26, 2009

    Sir, im trying to help you out, but your not answering my questions and you are being very vague about the info. And it doesnt help that it's taken you over 6 hours to respond when i leave a comment. Im trying to help, but you need to give me more info.

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  • Contributor
  • 1,326 Answers

A couple of things, either the refrigerant is low and needs to be recharged or the compressor has gone bad. It needs to be checked by an HVAC person..

Posted on Sep 25, 2009

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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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