Question about Vantec NexStar-3 External 3.5inch SATA&USB2.0 Hard Drive Enclosure (Black) (NEWITEM58149860) Drive Case

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Hi there.i have a problem.hope you guys can help me asap.when i switch my driver on the blue led light comes on....and as soon as i plug it into my laptop the blue led starts flashing and my laptop doesnt pick it up...all my important work files are on it...what to do..........please help me

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Try a replacement USB cable first, and test the external disk on a different computer, to ensure the fault is on the external storage unit.
Try also unplugging computer power cord for ten minutes, and restarting. If you use a laptop also remove battery to drain power. Disconnect as well Hard disk power adapter , and restart everything connecting the disk to a different USB.
Also test the disk on a different computer to ensure it is not the computer USB.
If this happened after a power surge, then the problem is most likely a faulty controller board.

If instead you have dropped the hard disk it is possible an hard drive failure, in that case repair will be expensive.

There are two possibilities:

The USB/ATA controller board is faulty.
In this case you can simply take apart the enclosure and mount the disk into a new enclosure. The model you indicated is SATA, but double check the hard disk connector to ensure.

The hard disk inside is faulty (physical damage).
In this case repair may be expensive. You need to locate a data recovery facility with a 'clean room' , the cost is usually more than $800.

The controller board inside the external disk caddy is faulty.
In this case the disk may be removed from caddy and mounted on a different SATA enclosure.

A replacement enclosure will stfrom art about $20 on Ebay or Amazon, just ensure it is SATA 3.5 inch (2.5 is laptop HDD ).

Posted on Sep 25, 2009

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