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Cannot close back door 3100cn ?? - Dell 3100cn Laser Printer

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We are getting error code 004-332 Restart Printer on our Dell 3100cn printer. We have tried unplugging and restarting print spooler but it still come up witht message when we try to print


Hi


This error code on Dell 3100CN occurs when toner cartridges are not seated properly and/or are not properly locked in. Turn off the printer and unplug it. Now, you need to open the front door and pull out the drum. Try moving the carousel and check if it moves freely. While moving the carousel back and forth try adjusting the cartridges. try to unlock the cartridges and lock them again.

Now turn off the printer and turn it on after 1-2 min.s.

Daniel Scott

Jun 24, 2010 | Dell 3100cn Laser Printer

1 Answer

Dell 3100cn


the BTR cover is also called " Bias Transfer Roller " cover it should be that roller that seen when open the front cover most likely the Bias transfer roller door sensor in NOT detecting the dorr closed. make sure the tab isn't broken this will produce this error if it is.

Jul 23, 2009 | Dell 3100cn Laser Printer

2 Answers

How to close the large back panel door? The door will not close and latch into place.


Disconnect the power and ethernet cable, open the lower paper tray slightly, turn your printer around where you have easy access to the back of the printer. Close the main door until it has full resistance. ( The lower right hand corner of the door will be bowed out. ) With the heel the the palm of your hand, "pop" the lower right hand corner of the door, swiftly. Turn printer around, push tray in, reconnect cables, and turn on printer with power switch.

Jun 16, 2009 | Dell 3100cn Laser Printer

1 Answer

Reg door will not close


There is a flap inside the printer that guides the paper as it travels thru the printer. The flap has to be in a completely up position before the door can be closed. Problem is if you put the flap in the up position and then try to close the door the flap falls back down and blocks the door. You need to push the flap up and close the door quickly before it has time to fall back down.

Apr 01, 2009 | Dell 3100cn Laser Printer

1 Answer

How do I remove all the Dell 3100cn toner cartridges


First open the top door, pulling out the drum. Leave the door open.Then open the front door.
Then close it slowly. While doing this, move the carousel. The carrousel is free while the
door closed and locked while it open.

Mar 21, 2009 | Dell 3100cn Laser Printer

1 Answer

Our Dell 3100CN pcl6 still prints, but it makes a grinding noise.


I had the same problem, tried to use the MFP tray, got jam, couldnt't close the rear door and used appropriate force... terrible noise with every print thereafter.
I fiddled with the roller at the back of the MFP tray. It didn't want to move much but after rotating it ~ 45 degrees back and forth it was in a more loose position. That seems to have solved it, no more noise!

Jan 22, 2009 | Dell 3100cn Laser Printer

1 Answer

Error message, ''close BTR cover'' for Dell 3100cn


The BTR cover is covered the fuser. If you open the rear door, it is located at the upper part, behind the metallic rod. The problem is the cover is installed unproperly: Its metal piece is not touched against the metal piece of the machine, so the machine does not "smell" the BTR cover.

Nov 18, 2008 | Dell 3100cn Laser Printer

1 Answer

Close reg cover


After researching the error online, I solved my problem by simply pushing the back cover of the unit closed; I didn't even know it had come open after I removed my jam.

Hope this helps!

http://support.dell.com/support/edocs/systems/3100cn/en/UG/section20.html#638412

Jul 18, 2008 | Dell 3100cn Laser Printer

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