Same issue with my Thermador Microwave!

And to top it all off, it is part of a 3 component unit. The convection oven and warming over work fine - but the microwave burned itself beyond repair. So we looked into getting a replacement microwave - that was the whole reason we bought the Thermador - you could replace each component separately - but they no longer make that microwave, and there is no replacement. Well, from what I can tell, the reason they no longer make it is it was defective. So now they expect me to buy a completely new 3 component unit!!! But wait, it gets better - the replacement unit is a different size, so we will have to modify our cabinets or buy new ones!!!

And Thermador has terrible customer support - "Manager" Julie (and I use manager loosely) was rude and could not understand why I was upset.

I am concerned about looking for a replacement MBBS/01, as it will have the same issues, but don't want to have to redo my cabinets and buy a new unit that won't match the oven in the pantry!

Anyone else have suggestions? This has to be some kind of safety issue as well.