Question about Yahoo Mail

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Can't print an email

When I try to print an Email message I receive an error report.

This started shortly--after your recent format changes.

Please tell me how to correct this?

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  1. Open up Yahoo your Email, (either Classic or new version) click on your Inbox to view messages.
  2. Double click (or click on the subject line to open if using Yahoo email classic) the message that contains the desired message or photo you wish to print.
  3. Locate and click the "printer icon" (the picture looks like a printer) on the top of Yahoo email or go to the File menu at the top of your web browser and click "print."

    If you are using Yahoo email classic, they have a selection (once you are inside of an email message) on the top--to the right of the screen that allows you to click "printable view."

    A new window will open up and your entire email will appear. Click "print," which is underlined, at the top right of the screen.
  4. A dialog box will pop up and ask you to confirm, click the "OK" button on the bottom of the screen.
  5. Your entire yahoo email message should print out fully (not just the header). This is good for articles, messages and photos you wish to keep.
  6. Bear in mind that one page on the screen is not equivalent to one printed page, in fact, it may be quite a few more pages.

    If you only wish to print one page: select file, print and click on the second radio button in front of "pages 1 of 1."

    Or, specify 2 or 3, for example. If you know it will run into more pages.
    Click the "OK" button at the bottom of the box to start printing.
    You can always reprint if it doesn't print correctly.
  7. These steps will work for either Yahoo email classic or the newer version of Yahoo mail.

Posted on Sep 25, 2009

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Have you tried to copy the email to Microsoft word and tried printing ? If it works that way, it could be problem with the Email format that you received.

Let me know if it works,




* Please rate this solution with Thumbs up and Testimony to help us improve providing support

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