Question about Canon ZR90 Mini DV Digital Camcorder
This was the fastest fix I have ever encountered. Fired up my ZR90, no picture, no recorded image, only sound. I googled "canon ZR90 problems", found this site, called the number, and my camcorder is now getting an all expense paid trip back to the factory. I think the longest part was waiting for someone at canon to pick up, and that was about 5 minutes. Thanks a lot!
Posted on Jun 05, 2008
Connon will fix it for free!
Visit Cannons web page
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.
U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to email@example.com
Posted on Jan 05, 2008
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