Question about HP Officejet 6310 All-In-One InkJet Printer

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I have an HP officejet 6310xi that is not feeding the paper through. I can't print or copy anything. I have gone to the HP.com site to try their troubleshooting methods, but nothing is working. I have a small business and this is really making things difficult. Help!!

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Not sure if you're saying it's jamming or it's not picking up paper.

If the paper is jamming, this video should help.
If the paper won't pick up, this video should help.

Posted on Dec 23, 2009

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Hp officejet 6310xi doesn't want to print envelopes. prints everything else fine


Step One: Correct way of Feeding Envelop in Officejet.
=================================================
You can refer to this webpage mentioned below for better understanding for the steps:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=buu03053

Step Two: Print the Envelop
========================
  1. Right click on Printer icon and select Printer Properties.
  2. Now, Click on Printer Preferences
  3. Go to the "features Tab".
  4. Select Plain paper
  5. Select "Landscape"
  6. Under sizing options select "More". this brings up more options select envelope #10
  7. Put dot in "Scale to paper size"
  8. On next line click the down sign and select envelope #10 again from options.
  9. Click OK.
  10. Now, try to print using these settings.

Step Three: Change the Settings.
============================
You can refer to this webpage mentioned below for better understanding for the steps. The steps are same for windows 7 and windows Vista operating system.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01518768

Note: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the address box.

Step Four: Setting up the envelope size in Microsoft Word (Windows)
=========================================================
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01913438

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HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost,Scanner does not work, Connection problem etc. For find all these software solution just clickhere....

733bedd.jpg8d0783d.jpg

http://www.hp.com/printer/prob676ijt65/solution

ab103

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only to do is copy your documents by edit button and then select all or highlight all that your going to print and then right to copy

and then, open a new documents page set up if needed.

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