Question about Sony Playstation 3 (PS3) Console

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Im tryin to upgrade the hard dirve on my ps3 and it keeps saying "serious error has occured. contact technical support for assistance (8002F281)". What Does this mean?

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: my ps3 is broken

okay if the problem persists every time you turn your system on, try holding the on button on the front of the console down until you hear a second beep. that will reset the system. if the system turns on without the screen, back up your data onto an external hard drive, and reinstall the ps3 through the settings menu. the reason that you are getting this error is either because of faulty hardware or software. so we are going to try the software approach first, if this doesn't work, please message me back saying if it did or not.

Posted on Apr 22, 2009

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RescueTechLA
  • 2653 Answers

SOURCE: When i turn on my ps3 a red screen comes up

Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.

Posted on Jun 15, 2009

SOURCE: PS3 is "on", red screen has occurred with a error warning

this is probably an warning about problems with your hardware (such as gpu or ram modules) .
The only thing you can do is taking the system to an assistance centre for hardware checking, they will test all the components of the system .

if your system is covered by warranty, don't waste time and call sony as soon as you can !!

unfortunately, there isn't any firmware solution to fix it, because all system functionality is prejudiced.
the only thing you can do (i belive it wont work), is reseting av settings by holding the on;off button when starting up the system .

Posted on Jul 27, 2009

milten1
  • 1304 Answers

SOURCE: {ps3}a serious error has occurred.

contact sony
your hard drive has failed
mine failed 3 mos after my warrenty was over
I contacted Sony and was amazed.. NOT only did they take care of it free of charge they actually sent back an 80 gig

Posted on Oct 26, 2009

  • 1 Answer

SOURCE: system wasnt even displaying menu just background

load the software from ps3.com and make sure what ps3 you have then make PS3 folder and insaid put UPDATE folder then put the file you loade from the websit PS3UPDAT.PUP then put it in flash memory go to update in your machin thin chois update from devic that's it
I am sorry my english wraiting not will

Posted on Apr 08, 2010

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1 Answer

Their is a red screen which says a serious error has occurred. Contact technical support for assistance


This means that their is a problem with the main board, CPU, or GPU. Usually has to due with the fact that the PS3 creates so much heat that the soldier on the board needs to be re-flowed. Check craigslist to see if anyone in your area can reflow the board. Usually they charge about $50. If not I would recommend that you try to replace the hard drive or contact customer service for more options. Please note if you have an extended warranty do not do anything except take the unit into the warranty provider.

Mar 22, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

When i turn on my ps3 this red screen comes on and says a serious error has occurred contact technical support for assistence


ok i would do what it says and contact them the number for them is 0818365865 and that number only works from housephones not mobiles hope that helps you

Jan 12, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Trying to hook up new Playstation 3. red screen comes up with all different languages. it says, A serious error has occured contact technical support


This is usually a a "nand flash" corruption error which is pretty bad im afraid. You will be lucky if you ever get the PS3 working again without it having a new motherboard fitted.

Jul 28, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

System wasnt even displaying menu just background said error with software so i went to playstation.com downloaded software update and tried to install on ps3 when it said serious error has occured contact...


load the software from ps3.com and make sure what ps3 you have then make PS3 folder and insaid put UPDATE folder then put the file you loade from the websit PS3UPDAT.PUP then put it in flash memory go to update in your machin thin chois update from devic that's it
I am sorry my english wraiting not will

Apr 08, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Red screen: "a serious error has occured"


This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.

Jan 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

When i turn on my ps3 a red screen comes up


Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.

Jun 15, 2009 | Sony Playstation 3 (PS3) Console

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