Question about HP DeskJet 5550 InkJet Printer

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Printer Cradle is not moving

HPdeskjet3820. I reinstalled printer cartridges, and when i switch on the printer, it performs the usual routine, and then the testpage button and the on/off button keep blinking. when i try to take a print the error message says "Printer cradle is not moving, check for jam or any other obstruction". I checked everything, it all seems fine, but the problem is not yet solved.

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: cartridge cradle is stuck

I have had this problem with my 7550 for a while now and I finally found this on the HP website and it seems to have fixed my problem, I also replaced all of the cartridges:

Issue While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.

  1. Disconnect the USB cable.
  2. Press the printer power button to turn off the printer.
  3. Disconnect the power cord from the back of the printer.
  4. Open the top cover of the printer.
  5. Remove the print cartridges from the printer.
  6. Slide the cradle to the right side of the printer.
  7. Locate the clutch on the left side of the printer.
    NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch c00020494.jpg
  8. Remove the rear access door from the back of the printer.
  9. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
  10. Release the clutch and roll the wheels up two more rotations.
  11. Reinstall the rear access door.
  12. Reinstall the print cartridges and secure the latches in place.
  13. Close the top cover and reconnect the power cord.
  14. Turn on the printer.
  15. Print a test page.

Posted on Dec 31, 2007

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SOURCE: The print cartridge cradle cannot move.

cant we fix it on our own

Posted on Sep 25, 2008

  • 1 Answer

SOURCE: The print cartridge cradle cannot move.

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Posted on Jan 13, 2009

  • 3 Answers

SOURCE: Paper cartrige cradle is stuck.

print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

Posted on Oct 09, 2009

pineworks
  • 4041 Answers

SOURCE: screen says cartridge cradle is stuck but it moves freely

Ok there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 05, 2010

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WHAT TO DO WHEN I HAVE AN ERROR CODE B200. i CANNOT PRINT AS THE MESSAGE IS CONTACT YOUR SERVICE PROVIDER. IS THERE A WAY I CAN FIX IT MYSELF////


Hi Kathleen,

to clear the Canon B200 error code:

Steps for 4+ Cartridge Printers
  1. Remove All Cartridges. Do whatever is necessary to remove the individual ink cartridges from your printer. In most cases this will be opening the lid of your printer and waiting for the cartridge cradle to move into the correct position.
  2. Remove the Printhead. This is easily achieved in most printers by simply lifting the orange/gray locking lever on the side of the cartridge cradle and then gently lifting the printhead from the printer.
  3. Reinstall the Printhead. Gently put the printhead back into your Canon Pixma printer and lock it into position firmly.
  4. Reinstall All Cartridges. Place all of the cartridges back into the printer and close any open doors. This makes sure that your printer is actively examining the reinstalled cartridges and printhead.
  5. Unplug the Printer. Physically remove your printers plug from the wall and leave it unplugged for 5+ minutes. This allows the printhead to cool and all residual electricity to leave the printer.
  6. Plug the Printer Back.
  7. Do a Nozzle Check or Cleaning Cycle. The B200 error does not tend to occur until your printer actively tries to use the printhead. As such I recommend performing one of these processes in an attempt to confirm the correct cartridge has been replaced.
Steps for 2 Cartridge Printers
  1. Turn the Printer off. When your printer is in this error state it will not let the cartridge cradle within the printer move. However resetting the printer should clear the error message temporarily allowing us to troubleshoot further.
  2. Turn the Printer Back on Again.
  3. Remove the Problem Cartridge. Whilst the Canon Pixma error messages do not tend to specify which cartridge is causing the problem, you should be able to have a rough idea based upon which cartridge was last replaced.
  4. Install a Replacement Cartridge. As the printhead is part of the cartridge, sadly there is no way to stop the B200 error without replacing the cartridge. I would recommend either installing a new cartridge or a previously used cartridge that you know to be functional.
  5. Do a Nozzle Check or Cleaning Cycle. The B200 error does not tend to occur until your printer actively tries to use the printhead. As such I recommend performing one of these processes in an attempt to confirm the correct cartridge has been replaced.
  6. If Necessary Replace the Other Cartridge. If the error persists with the new cartridge, it may be that the other cartridge has developed a fault and is the cause of the B200 support code. If at this point the error remians I can only recommend replacing the other cartridge.

Aug 11, 2017 | The Office Equipment & Supplies

1 Answer

I have an error message B200


Hi Kathleen,

to clear the Canon B200 error code:

Steps for 4+ Cartridge Printers
  1. Remove All Cartridges. Do whatever is necessary to remove the individual ink cartridges from your printer. In most cases this will be opening the lid of your printer and waiting for the cartridge cradle to move into the correct position.
  2. Remove the Printhead. This is easily achieved in most printers by simply lifting the orange/gray locking lever on the side of the cartridge cradle and then gently lifting the printhead from the printer.
  3. Reinstall the Printhead. Gently put the printhead back into your Canon Pixma printer and lock it into position firmly.
  4. Reinstall All Cartridges. Place all of the cartridges back into the printer and close any open doors. This makes sure that your printer is actively examining the reinstalled cartridges and printhead.
  5. Unplug the Printer. Physically remove your printers plug from the wall and leave it unplugged for 5+ minutes. This allows the printhead to cool and all residual electricity to leave the printer.
  6. Plug the Printer Back.
  7. Do a Nozzle Check or Cleaning Cycle. The B200 error does not tend to occur until your printer actively tries to use the printhead. As such I recommend performing one of these processes in an attempt to confirm the correct cartridge has been replaced.
Steps for 2 Cartridge Printers
  1. Turn the Printer off. When your printer is in this error state it will not let the cartridge cradle within the printer move. However resetting the printer should clear the error message temporarily allowing us to troubleshoot further.
  2. Turn the Printer Back on Again.
  3. Remove the Problem Cartridge. Whilst the Canon Pixma error messages do not tend to specify which cartridge is causing the problem, you should be able to have a rough idea based upon which cartridge was last replaced.
  4. Install a Replacement Cartridge. As the printhead is part of the cartridge, sadly there is no way to stop the B200 error without replacing the cartridge. I would recommend either installing a new cartridge or a previously used cartridge that you know to be functional.
  5. Do a Nozzle Check or Cleaning Cycle. The B200 error does not tend to occur until your printer actively tries to use the printhead. As such I recommend performing one of these processes in an attempt to confirm the correct cartridge has been replaced.
  6. If Necessary Replace the Other Cartridge. If the error persists with the new cartridge, it may be that the other cartridge has developed a fault and is the cause of the B200 support code. If at this point the error remians I can only recommend replacing the other cartridge.

Aug 11, 2017 | Office Equipment & Supplies

1 Answer

Colour ink cartridge not reconise. replace colour ink cartridge.cod 3603


To resolve the issue:
  1. Make sure you install the correct type of KODAK Ink Cartridge for your printer. Currently we offer two types of ink cartridges (10 Series and 30 Series). Installing the wrong type of ink cartridge may result in this error. You will need to install a new, correct type of KODAK Ink Cartridge.
    NOTE: For more information, see Which ink cartridges to buy for all-in-one printer.
  2. If you are using the correct type of KODAK Ink Cartridge, reinstall the color ink cartridge.
    1. Open the printer access door.
      NOTE: If the ink cartridges don't move to the center, see Printhead and ink cartridges don't move to center with access door open.
    2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
    3. Install the color ink cartridge back into the printer, making sure to press down on the thumb tab until it clicks into place.
    4. Close the printer access door. For printers with LCDs, follow the instructions on the LCD screen.
      For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
  3. If the error continues, restart your printer:
    1. Turn off the printer by pressing the power button.
    2. Wait five seconds.
    3. Turn on the printer.
  4. If the error continues, and you have extra, new KODAK Ink Cartridges on-hand, try to install a new ink cartridge (or a set of new ink cartridges).
  5. If the error continues, contact us.
When the issue is resolved, we highly recommend that you upgrade the firmware for your printer for optimum performance:
  1. Locate and select the firmware for your printer.
  2. Follow the instructions to install the firmware.
Source: http://support.en.kodak.co.uk/app/answers/detail/a_id/39315/selected/true

Jun 07, 2011 | Office Equipment & Supplies

2 Answers

How do i change the ink cartridge on my printer


These are the steps on how to install/replace cartridge(s) on Hp Deskjet 5550.
  • Press the POWER button to turn on the printer.
  • Open the top cover. The cradle moves to the center of the printer.
  • Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom.
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts of the print cartridge meet the copper contacts of the print cartridge cradle.
  • Close the cradle latch.

nonontech_54.jpg


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If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Nov 19, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

HP920c cartridge light wont stop blinking, printer wont print


Please refer below for detailed troubleshooting of the specific condition:

PRINT CARTRIDGE light RESUME light POWER light Blinking Off On c00106873.jpg c00106862.jpg c00106865.jpg Problem

The printer top cover is open, or there may be something wrong with the print cartridge.

Solution

  1. Close the printer top cover.
  2. If the PRINT CARTRIDGE light continues to blink, continue with the following steps:
    1. Open the top cover. The print cartridge cradle will move and then stop.
    2. Locate the yellow arrow on the top of the print cartridge cradle. The yellow arrow points to a drawing of a cartridge that represents a symptom. Perform the task associated with that symptom.
    3. For a list of symptoms, refer to How to use the cartridge drawings under the top access door on a 900 series Deskjet .

May 12, 2010 | HP DeskJet 920c InkJet Printer

1 Answer

Installed new ink cartridges Now, the ink cradle will not move. HELP


Remove both cartridges
Unplug printer
Wait at least 3 minutes
Plug printer back in
Turn on printer
Wait for printer to stop
Reinstall cartridges

Feb 10, 2010 | HP Deskjet D4260 Printer

1 Answer

I get the alert "no printer cartridge" when there is a cartridge


Hi,
  1. Open the printer top access door. The printer carriage will move to the center.
  2. Remove the USB cable from the back of the printer.
Remove the print cartridges from the printer.
  • Unplug the power cord. (Do not press the Power button to turn off the printer.)
  • Verify that the correct cartridge is being used for the printer. Cartridge reference can be found in the User Guide.
  • Verify that the protective plastic tape has been removed from the print cartridge
  • Locate the copper circuit strip on the back of the cartridge.
  • Clean the copper circuit strip with a dry foam-rubber swab or a lint-free cloth.
  • Reconnect the power cord to the printer.
  • Turn on the printer if it does not turn on automatically.
  • Insert the print cartridge into the cradle at a slight upward angle until a resistance is fallen. Firmly push the print cartridge into the cradle. A snapping sound will be heard when the print cartridge is correctly positioned. The print cartridge fits securely in its cradle.
  • Close the top access door. The printer carriage should move to the left.
  • If the printer light is on steady, perform a self test report as follows:
    1. Press and hold the Power button, and then open and close the top cover four times.
    2. Release the Power button.
  • If the printer light continues to blink, replace the print cartridge or cartridges one at a time
  • Print cartridge recognition error messages are displayed if the printer is unable to communicate with the cartridge(s). A faulty cartridge or dirty contacts on the cartridge may cause this.

    Feb 06, 2010 | HP LaserJet 3330 All-In-One Printer

    2 Answers

    Print cartridge cradle is stuck


    Try turning off the printer, disconnect the USB cable, uninstall the printer drivers in "Add and Remove Programs", reinstall the drivers and reconnect the printer. Printer problems are more prolific than any other problem with any other computer accessory. Drivers become corrupt for no apparent reason other than Windows feels like doing it. If this doesn't cure the problem then I would suggest GENTLY trying to dislodge the cartridge cradle just a little bit (don't force it side to side). It shouldn't stick but who knows. If it does move OK again, listen for any odd sounds coming from the printer. My guess is still a software/driver problem.

    Jul 16, 2009 | HP Office Equipment & Supplies

    1 Answer

    Remove and check cartridge


    Are you using new genuine HP cartridges?
    Sometimes refilled cartridges will not work.
    Make sure that the cartridge is sitted correctly in the cradle.
    You can try reinstalling the cartridges.
    Double check if the cartridge are installed in the correct cradle.
    You can also try to remove power from the printer.
    Frist remove both cartridges, unplug printer.
    Wait at least 15 minutes before plugging in the printer.
    Turn printer on.
    Reinstall cartridges.

    Jan 16, 2009 | HP PSC 2210 All-In-One InkJet Printer

    1 Answer

    All lights keep blinking!tried unplugging and reinstalling.Dead?


    If the Resume c00121686.jpg light continues to blink and the print cartridge cradle does not move to the right side of the printer, try these solutions:
    • Remove and reinstall the print cartridges. Verify that the print cartridges are in the print cartridge cradle before pushing them forward into position.
    • Verify that no obstruction prevents the print cartridge cradle from moving freely on the rod.
    • Verify that the vinyl tape has been removed from each of the print cartridges.
    If the problem persists, contact HP Customer Care.

    Jan 14, 2009 | HP Photosmart C3180 All-In-One InkJet...

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