Question about Microsoft Xbox 360 Console

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Same problem: 2 clicks when I put disc in, then 'open tray' shows

When I put in a disc the drive clicks two times and the message 'open tray' appears. Everything else is working perfectly.

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OK, this solution isn't very professional. I have the same problem all the time. The problem is a result of the xbox 360 dvd drive wearing out. It wears out faster when the xbox is vertical. Make sure you have the disc out of the xbox if you do this, this is the method I found so I don't need to spend 100 dollars for a new drive. In anger, I banged the xbox up and down a couple of times, then put the game back in, and it was fixed. This may require multiple tries to do, but it SHOULD fix it. A good thing is it doesn't violate the warranty. I have done this quite a few times and it worked. Good luck.

Posted on Sep 25, 2009

  • CloeyFaerie Jan 09, 2011

    I tried knocking it about abit and it didn't work, it breaks it more than it does good. One suggestion i found is this; When it does the clicks make sure the cd is in, open the tray fully by pressing the button then when it's out slam it back in with your hand and itll come up with reading then open tray, keep slamming the tray back in and after 2-3 tries it will start working normally again, it just needed to be reset. How you slam it in is this; Hand on the xbox and use your thumb to quickly guide the tray in until it is fully in. Hope this works x



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I had this error code as well. Here's the solution that ended up working for me:
  1. Eject the disc tray and remove any disc from the console.
  2. Important: Do not close the disc tray. Leave it open.
  3. With the disc tray open, remove the power cord from the back of the console.
  4. Gently push the disc tray about half-way back into the console.
  5. Plug the power cord back into the console.
  6. Push the power button on the console. The tray should close the rest of the way, then the console should restart and display the Xbox Dashboard.
  7. Important Do not use the controller or the disc eject button to turn on the console.
  8. Try updating your console software again.
What this does is put the DVD drive into Mode-B, which is an alternate operating state that allows the drive's physical memory banks to be flashed with new firmware. Because the latest XBL update involves flashing the drive with new firmware, you may need to physically put the drive in Mode-B. The latest update flashes the drive to make it compatible with Microsoft's new high-capacity disc format, XGD3, which will be used sometime in the future.

Jun 10, 2014 | Microsoft Xbox 360 Console

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I put a dvd on the disc tray, but it must not have clicked down because now the tray is open and the dvd is still in the computer

The only thing to do there if you have tried everything to get it to remove the disc drive and take it apart...
but this is a strange 1...i,ve never worked on a computer where,s it,s swallowed up the disc...only if the disc drive is stuck in the closed position.....

Or remove the disc drive,give it a gentle taop on the top...then near the bottom of the opening you should see a small hole to put a pin in it ,to manually open the drive...try that a couple of time rarther than opening the drive up...

Hope this help...if it does then please rate it and if i can be anymore help..


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M sons xbox keeps showing a message that says open tray when we put disc in ?

main board inside of the dvd drive is bad cause its not allowing the laser to read into the discs. Best thing is to replace the dvd drive.

Jan 11, 2010 | Microsoft Xbox Console

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HI, this will happen if the optical lens assembly becomes unstable. the (open tray), is a system message that will show if the lens doesn't activate and, send data to the main board. you will need to replace the optical lens assembly or, the DVD-ROM drive.

Replacing the entire drive is recommended and, its quite easy.

Jun 20, 2009 | Microsoft Xbox 360 Elite Console

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Unreadable Disc says reading and then open tray

The easiest and most permanent fix would be to install a new drive. The process is simple and does not require alot of technical skill. Get your unit back up and running good for like fifty dollars or so.

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I have a similar issue to you, except that my dvd drive will only recognize a disc if I have booted up into windows with it in the tray...once in windows it will still think it has the first disc in no matter what disc i insert. If i boot up with no disc then it will never read it unless I follow the steps below.

A solution I found by pure frustration and trying all sorts of things is to eject the DVD tray and leave it opened, then right click on the dvd drive in 'my computer' and select the 'hardware' tab...then select the drive and click 'properties'.
A new window should open. Select 'volumes' and click 'populate'. Now close the window and insert the disc you wish to read, close the tray and repeat this process. Windows should now recognize the disc you inserted

Alot of trouble I know, but it works for me. Hope this helps.

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i would say for some reason your dvd player is not compatible from now on with that brand of blank dvd!

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