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My compaq presarios dvd drive is messed up, it freezes dvd movies ive recorded on it. is there a fix? it records cds fine but has problems only recording movies. also sometimes when i put a disc in, the lens makes a clicking sound like its moving up and down makin contact with the disc, scratching the disc. please help

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Hi brianlcrensh

It sound like you DVD drive is gone :O(
First bee sure that the DVD´s recorded are working normal in another DVD ex at your work. IF yes, then I could bee 2 solutions :
1. you have to less RAM and the processor is a old one and maybe you need to upgrade your machine.

2. your DVD drive is not working. The DVD drive and CD drive are running separately and that means you could still use this drive as a CD drive.
IF the drive is NEW you have the possibility to return it to the store and get a new one without costs.

Normally strange sounds on DVD drives means that the drive is damaged !! Today normally you can get a DVD drive for around 40 $ so making to much Trouble shooting and that drive could make many hours go for only 40 $. My last DVD drive did also make strange sounds and I did chance and now it is working fine.

TO CHANCE THE DVD DRIVE JUST OPEN THE COMPUTER AND REPLACE THE NEW DVD DRIVE IN IT (MAKE SURE THAT THE DVD DRIVE ARE MASTER OR SLAVE, LIKE YOUR OTHER DRIVE) OPEN THE COMPUTER AND IF IT TELLS YOU YOU HAVE A NEW CONFIGURATION THEN PRESS ACCEPT/SAVE TO C-MOS. WAIT A FEW SECONDS WHEN THE COMPUTER IS IN WINDOWS (IT TELLS YOU THAT THE WINDOWS HAS FIND NEW HARDWARE AND AFTER FEW SECONDS IT TELLS YOU THAT THE HARDWARE IS INSTALLED) AND NOW YOU SHOULD HAVE THE POSSIBILITY TO USE IT

here is a video to see how to do chance a dvd drive :
http://www.videojug.com/film/how-to-install-or-change-my-computers-optical-drive

Hope that helps
Have a nice weekend

Please rate my answer

Posted on Sep 25, 2009

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