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Everytime the phone rings my wireless connection goes away. I am also unable to secure this network. the model number is f5d8235 4

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Your phone is using the same frequency as the wireless router (2.4GHz). It would be very difficult to prevent this unless you change:

1. Phone to corded system.
2. Change phone to cordless DECT (5.8GHz) system
3. Change network router from "G" series to "N" series.


Posted on Sep 25, 2009

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Hi there, you have a 2.4 Ghz cordless phone I am betting! I would recommend upgrading your phone to a higher frequency like 5.4 Ghz. The wireless routers use the saem frequency as the cordless telephone does.

Hope this helps

Posted on Sep 25, 2009

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