Question about Sony Playstation 3 (PS3) Console

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Ps3 won't load disc's

Telephoned sony told them the exact problem of the disk not loading etc

was told no return unless i could produce a receipt of where i brought it..
Would cost 99 to fix it....

Isnt owning a ps3 enough prove these days??

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Same thing happen to me i just sent mine in 3 weeks ago i get it today and they send me another broken system and then told me all they could do is send it in and get a new one lol they ****

Posted on Sep 25, 2009

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2 Answers

Ps3 dont read discs


It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 21, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Wont always read discs


It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

No games or movies will load up


It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 20, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

It says disc error have two kids i think there is 2 games in slot


It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 19, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

DVD play on my 60gb PS3 but games wont!


It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3


It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 16, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 crashed all of a sudden..


Thank you sooooooooooo much!!
I will call immediatly..
Thank you, i rated you FixYa!

Feb 08, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 will only load cd & dvd it wont load games


It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.


If you're just out of warranty by a few days sometimes Sony will do a courtesy repair. It doesn't hurt to ask.

Jan 24, 2009 | Sony Playstation 3 (PS3) Console

4 Answers

PS3 won't read discs...


Either the disc is dirty or the lens eye is dirty.

Nov 16, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 wont read any disk


If you can't hear the disc spin it means that the lens is gone.
Purchase a mechanism KES-400 AAA and replace it (if you do not have warranty).
If the disc spins and does not load it might be the blu ray board. I have one with the same issue and I don't know how to pair a new board with the existing motherboard.

Sep 23, 2008 | Sony Playstation 3 (PS3) Console

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