Question about TT Systems PMP3850 Mate 2.4GHz Phone (PMP-3850TT)

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Phone stop working.

My phone will not charge my brand is PMP-3955 2.4 GHZ DSST PHONE MATE. I THANK I NEED A NEW BATTERY.

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Take it back to where you got it and demand a replacement. Usually I stay far away from extended warranties but in the case of telephones I make an exception. They are made very cheap these days and don't last very long.

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Try taking the battery pack to your local radio shack store. They can usually match the original battery pack with a new, compatible one even if they no longer make the EXACT one that came with the phone. This recently happened to me with a panasonic phone bought around 2002. phone stopped charging, no longer make the phone, etc. I went down to radio shack and they fixed me up with a new battery (not exact brand/part number as original) and it worked. Hope this helps you.

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Switch the phone off at the Mains 5 mins,
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Your manual will show you how.
Should be good then.


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Without getting too involved,I simply dissassembled entire storage bin and to my surprise found cover obscured by other stuff,and in new condition as the rest of phone of which I reactivated last night.The original battery took the charge in no time which really surprised me as well.Thanks,stan.

Jan 06, 2009 | TT Systems PMP3850 Mate 2.4GHz Phone...

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It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

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You need to buy new batteries for your phones. Large retailers charge $10-12 per battery but you can usually find them for closer to $4 online at or eBay.

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I doubt it's the battery. As I understand it the base works fine and the problem is only with a cordless phone. Are you using an external charger stand for the cordless handset? These phones need to be registered to the base unit. That is usually done by installing the cordless phone in the base unit but you may need to do that shortly after insalling the battery or you could have a register button or setting.

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Does the screen of the handset come on when it is off of the base, and you press power/call? If the handset can lightup, or the screen comes on, then the line cord from the jack to the base is not in correctly or all the way. Or, you handset and base are not synced together.

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