Question about Euro-Pro Shark Steam Mop - Gray/ Purple Vacuum

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I have it plugged into the wall outlet but it will not steam or heat

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  • Euro-Pro Master
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Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

pl

Posted on Sep 25, 2010

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1 Answer

I have ashark steam cleaner model EP923F, I have filled the canister and it is plugged in but the light is not on and it is not making steam. I have tested the outlet and it works.


Depending on how old it is and how much it was used coupled with the water that you put in it, the heating element may be shorted or corroded or burned out. You would have to take it apart and use a meter to test it.

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My compact steamer does not let the steam out when I press the black release button help?


I examined mine. There is literally NO hole in the steam wand for the steam to exit. It's a wonder the thing didn't blow up. Take it back and be glad you still have your face.

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Blue light flashing on shark steam and spray mop


Read manual under trouble shooting.
1. If you have already plugged in the power cord, unplug and re-plug into another electrical wall
outlet. This may reset the Standby mode.
2. Add water to the water tank and press the On/Standby button to select a steam setting.
3. If your unit still does not work, call Customer Service at 1-800-798-7398.

May 27, 2014 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

Shark Euro Pro Steamer


Hi, you could try the following steps, if you have not done so already. Some of these steps may seem like common sense, but it's for people to forget about checking the least expensive part to replace first, so if some of the steps are those that you have already tried, then feel free just to skip through to the ones you have not tried already.
  1. 1
    Make sure the power cord is plugged firmly into the outlet. The steam mop will not start if it the power cord is loose.
  2. 2
    Check the fuse box or circuit breaker connected to the outlet the steam mop is plugged in to. Replace any blown fuses. Reset any tripped breakers.
  3. 3
    Check the water tank if the Shark steam mop will not produce steam. Add water to the tank if it is empty. The mop will not make steam without water in the tank. To fill the tank, turn the tank cap counterclockwise and lift it up to remove it. Set the filling funnel into the tank opening. Pour water through the funnel into the tank until the water level reaches the "Max" fill line on the tank. Replace the cap.
  4. 4
    Inspect the microfiber cleaning pad if the steam mop is leaving water on the floor. If the microfiber pad is too wet, it will leave water on the floor. Unplug the mop from the wall outlet. Replace the microfiber cleaning pad. To replace the pad, move the latch strips out of the hooks on the mop head. Pull the pad off. Set the new cleaning pad on the mop head. Hook the latch strips onto the hooks on the mop head.
  5. 5
    Use distilled water if the steam mop is leaving white spots on the floor. Hard water may cause white spots to be left.
If none of the above work, then is it something that you purchased recently, and is new? If you did, then it could still be fixed under the manufacturer's warranty regardless of whether or not the original length of the warranty has expired. This could be due to the fact that you have received a product that has some sort of manufacturing fault, rather than it stop working through misuse by the user.
If it's a common problem, then you will more then likely be able to return it to the manufacturer and have it replaced for a new one, let alone repaired :-) - This only applies to whether or not the item is New though :-).
Hope this info helps

Apr 29, 2013 | Vacuums

1 Answer

My Shark steam mop will not steam. I plugged it into 2 different outlets and it is on it just will not steam.


Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it may not be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101


Dec 17, 2010 | Euro-Pro Shark Steam Mop - Gray/ Purple...

2 Answers

Steamer not working at all. water tank / electrical outlet all check ok/plugged in and not doing anything


Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

,/,/

Oct 24, 2010 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

I have only used this mop a few times because everytime I go to plug it in the outlet, there are sparks. I have tried three different outlets. Is there a recall on this??


Hi,
No, but hopefully you are in warranty...1 year...

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Jan 28, 2010 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

How does it work?


Most units of this type make steam by heating water that is placed in a canister. Other than the place you attach the "hose", there should be only one other place on the body of the unit that opens up... that's most probably where the water goes in. Put water into a measuring cup, graduated cylinder, filling to known point. Then pour water into unit until 1/2" below fill hole. Note on measuring cup how much you used. This is the unit's capacity. Put "lid" or "cap" back on, plug unit into wall and wait a little while. Voila! Steam.

Mar 23, 2009 | Tristar SB Steam Buggy Vacuum

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