Question about Lexmark X2500 All-In-One Printer

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My printer cartridge jammed. I pulled on it and disconnected a thin strip of flim that pulls the cartridger to print back and forth. How do I replace it

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Is it broken OR is there a little hook on the end of the ribbon?

A broken ribbon will probably have a jagged or stretched end.

If it is a hook of sume type, there will be a matching hook under the carriage.

IKf it is broken, you probably have a new door stop.

Posted on Sep 26, 2009

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Carrier jam on lexmark x5070 how do I fix it or clear it?


We apologize for the inconvenience. Please follow the steps below to identify and fix the problem:
  1. Open the printer cover to access the cartridge area. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  2. Remove both cartridges from the printer.
  3. Check the cartridge area and make sure encoder strip is not loose. The encoder strip is transparent strip located behind the cartridge carrier along with the carrier belt.
  4. If encoder strip is properly seated in the printer, close the printer cover.
  5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  6. When the printer turns on, re-insert one cartridge first. Close the printer cover and check for any errors. The carrier jam could be due to one of the cartridges.
  7. If no error appears, re-insert the other cartridge.
  8. Replace whichever cartridge is causing the error to appear.
  9. If no error appears, try to print again to verify that the carrier jam issue is fixed.
We hope this information has been helpful.

Oct 11, 2011 | Lexmark X5070 ALL-IN-ONE InkJet Printer

1 Answer

When i opened my lexmark 1200 printer to replace the ink cartridges, i noticed a long thin strip of plastic was loose. and now the cartridges dont move back and forth smoothly but clunk to either side and...


If the encoder strip has become unseated: 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover. 3 Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer. 4 On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently push the encoder strip down and back up to get it into the slot. NOTE: If the strip is completely out of the slot, it may be necessary to move it first forward and then back. 5 Move the cartridge carrier back to the left-hand side of the printer with the carrier belt. 6 Reconnect the power supply and turn the printer back on
If you need some graphical reference, please refer to this article: Printer Cartridge Stalls or Is Blocked .

Apr 06, 2011 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Hardware error 0502 - I have turned printer & computer off and back on & still have error. What do I need to do? I just replaced both color & black cartridges and have been having some problems...


Hello.

The problem is with the encoder strip (thin strip with slots on the end).

Here's what to do (from Lexmark support):

Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following:
1. Switch off the printer using the power button.
2. Disconnect the power cable from the back of the printer.
3. Leave the power cable disconnected for 30 seconds.
4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
5. Take out both cartridges.
6. Place an index finger on the encoder strip on either side of the cartridge carrier.
7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
8. Lightly press the strip first to the rear and then forward, if necessary.
9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
10. Reconnect the power cable and switch the printer on again.
11. Perform the hardware test without cartridges first and then with both cartridges.
12. Make a standalone copy.
13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

How to Perform the Hardware Test on the Lexmark X5150

Using the operator panel on the printer:
1. Press the Option button 10 times until Cartridges appears on the LED display.
2. Press the + button 4 times until Self test appears on the LED Display.
3. Press Select. The printer should print a sheet of paper with one black bar and one grey bar.
4. If the printer fails to print, remove both cartridges and try the test again. (It will feed the paper through and print a blank page.)
5. If the test works with no cartridges in the printer, run it again with one cartridge at a time installed.

Hope this helps.

Dec 19, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Plastic thin strip about 15" long has came off my HP1410


That sounds like the belt that moves the printer cartridge carriage back and forth. Unfortunately, you will most likely have to purchase a new printer, because repairs for that will be prohibitively expensive.

Sep 02, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

Ink carriage moves quickly side to side


The is because the sensor bar is dirty or has finger prints on it, (It's like a thin flim strip that runs along side the printer head - the full length of the printer)

Clean it and remove the dirt and it should print ok. (You proberly put finger prints on it when you checked for the jam!)

DO NOT USE CHEMICALS TO CLEAN IT

Mar 21, 2009 | HP DeskJet F4180 Inkjet Color All-In-One...

1 Answer

Carrier jam on printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Oct 28, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell phto 924 clear the carrier jam


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Oct 10, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Hardware Error 0502


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Sep 20, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Will not print / cartridges will not move back and forth


I had this happen to me the other night and I had to restart the printer to get the print job out of the que. You could try that.

While it's restarting, unplug the power cord and the usb cable. That should reset it.

Jun 21, 2008 | HP DeskJet 5550 InkJet Printer

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