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Despite I insert a cd/dvd in my (BG68-01702A REV.00) DVD writer.. my computer says "please insert disc into drive.." Please help.

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You need to update your driver so the cd or dvd can be read .

Posted on Sep 26, 2009

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This could be due to a common issue. I would suggest you try this method first.

The following is a link to the Microsoft documented solution for issues with DVD/CD drives, explaining a step-by-step procedure. In the event that the first process, which is automated labeled "Fix It" does not solve your problem, please continue to the end of the document.

http://support.microsoft.com/kb/314060

After completing this procedure, please let us know if you are still experiencing any issues by posting a comment. If this information was helpful, please take a moment to rate the solution. Thank you

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