Question about Sony 8mm Stantard Grade 120 Minute Camcorder Tape P-6120MPL USA 8mm Tape

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CAMCORDER'S TAPE IS STUCK, WHEN I PRESS EJECT, THE OUTER COMPARTMENT OPENED BUT THE TAPE COMPARTMENT DID NOT. IT WILL NOT GO DOWN ALSO?

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  • 34 Answers

You might have a sony handycam? If so, it is a manufacturers problem that came with the camera. Mine does this all the time, just slap the outside of it and it works. I know it sounds harsh - only do this if you have a sony handycam.

Posted on Sep 25, 2009

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Posted on Jan 02, 2017

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Sony camcorder HDV 1080i model HVR A1U won't eject tape. Deck lid opens but compartment (tape) won't come up. C:32:11 flashes.


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Feb 22, 2010 | Sony Handycam DCR-DVD108 DVD Camcorder

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Cannot find way to eject tapecassette


Check eject lever near battery, press it downward to open tape compartment, take out old tape and put new tape, close tape door and let it go inside by itself. Close tape compartment.

Below image will help you to locate eject button/ lever in DCR-HC18E camcorder.
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Sep 20, 2009 | Sony Handycam DCR-HC40 Mini DV Digital...

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Can not eject


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.

IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.

Aug 11, 2009 | Sony Handycam CCD-TRV318 Camcorder

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The cassette is stuck and the player will not eject it. when you turn it on it just makes a beeping noise.


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.

IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.

Aug 11, 2009 | Sony Hi8 CCD-TRV138 Camcorder

1 Answer

Manual eject option for trv320? No tape in it. Won't open so I can put one in.


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.

Aug 06, 2009 | Sony Handycam DCR-TRV320 Digital Camcorder

1 Answer

Sony Handi-Cam TR57. After being stored for a couple of weeks,the tape door, with tape in place has become stuck in the up position, and the tape cannot be either removed or pushed back down. The tape...


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required .

Jul 31, 2009 | Sony Video Cameras

2 Answers

I have a panasonic mini dv video recorder. After


close the tape compartment take the batery of press the power button on and holding the power press put the batery back and wait let me know

Jul 07, 2009 | Panasonic PV-GS150 Mini DV Digital...

2 Answers

Can not eject tape


I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

Oct 14, 2008 | Sony Handycam CCD-TR416 Camcorder

3 Answers

C:32:11 message flashes, cassette eject won't work, camera doesn't work


Just had this problem myself... called Sony. Here is what I did to fix this:

1. Turn off power
2. Open the LCD Display
3. Press "Reset" with paperclip/pen
4. Unplug ANY wires connected to the camcorder
5. Eject battery
6. Plug in DC charger
7. Power on
8. Attempt to eject tape
9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject).
10. The metal door *should* pop out and allow you to withdraw the tape.

I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.

Nov 24, 2007 | Sony Handycam DCR-TRV240 Digital Camcorder

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