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All my keys on my phone dont work.

All the exterior keys dont work. The camera, lock, volume, and all the answer and end call buttons do nothing. They all worked one day and than just completely shut off. Everything else works fine im just trying to find a way to fix my keys.

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Samsung galaxy 551 camera is locked how do i unlock it


Here is your solution. I too had the exact same problem and I found your inquiry and the solutions above will not work period. I felt kind of stupid once I actually stumbled on the solution and it's quite simple. Open your camera, and I know it won't be responsive to your touch- what you have to do is press both volume button AND power button at the exact same time, I pressed volume down button, and the lock icon disappeared and I was able to finally access my camera to use. No complicated answer at all and I'm shocked there was virtually nothing online to suggest a solution. THIS is the solution- stupid simple right? If you press the volume button again with power button the lock will be activated again.

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The next step is to hard reset the phone if the first option is N/A.

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  2. Select Power off.
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1. Ensure you lock the phone (* and Contact key)

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You need to hold both button for 7 and * to work. Works great for me as I dont have to replace my phone, hope this help.

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