Question about Plantronics (45647-04) for S10, T10, T20 Consumer Headset

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Headset not working

I dropped my phone (Plantronic T10) and the headset plug does not fit into the phone tight. I can hear the person I call but they can't hear me.

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The fine wires in the cord casing do break easily. If your RJ9 connection is loose, then the brass contacts are not making good contact inside the T10 base. Not many options, unless you can get the RJ9 clip repaired, but to get a new system.

Good luck from Headsets Direct!

Posted on Dec 20, 2011


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Posted on Jan 02, 2017


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PLEASE rate/vote this answer if it was helpfull.

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it might be that the speaker/buzzer of your phone is already busted or perhaps just a lose connection. Let a phone technician inspect it. It can also be that the phone is locked to its headset state, this means that the phone always reads that the headset is connected, in this case just restart your phone. Be sure to check also if the profile is not set to headset. These are the possible causes i assume but i think its more on the hardware problem.

Please Rate Thanks

Jan 08, 2008 | Nokia 3200

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