RE: A960 MODEL PRINTS IN COLUMNS WITH MISSING DATA
I HAVE NEVER HAD THIS PROBLEM, I HAVE REPLACED BLACK AND COLOR INK CARTRIDGES WITH OFFICE DEPOT REMANUFACTURED ONES, AND I HAVE PRINTED PAGES THAT HALF PRINT OUT INFORMATION....I HAVE USED ALCOHOL WIPES TO CLEAN THE BELT AND RIBBON INSIDE AND CLEAN CARTRIDGE NOZZLE TO NO AVAIL.....PLEASES LET ME KNOW WHAT I AM DOING WRONG AND HOW TO FIX ASAP. 12-16-07 CENYTHIA@YAHOO.COM
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Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.
The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.
I have included print head cleaning instructions in case you have not done this cleaning process.
here is some information from the Brother support site:
If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.
Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.
When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.
You can go into the printer properties and set the printer to print "Grayscale" only. That will override the data information coming from the PC.
However, if the ink levels are being checked at POST (Power On Self Test" time you may still be notified that the color ink is empty and not be allowed to print.
why not go to a WallMart or Office Depot and pick up the required Canon cartridge.
Do not even consider using third party ink cartridges or refilled ink cartridges. That stuff can and usually does wreak havoc on the printer and in some cases can be enough to cause the manufacturer to void the warranty on the printer.
With this type of printer you need to have a full black cartridge to print black and white. The new Canon BCI-24 black cartridge from Staples is only $8.29. These cartridges are even cheaper from refillers. I recommend Cartridge World or Office Depot for printer cartridge refills.
Unplug the printer from the wall. Also remove the power brick for 60 seconds. This will reset any error messages you get from the printer. Plug everything back in and power on the printer. Take out the Dell black cartridge and reseat it. Put it back in and do the same for the color cartridge. When you close the printer it should try to print an alignment page.
One solution is to replace cartridge snap-down levers (the levers that snap down inside the dell printer to hold the cartridges, blue for color and black for black). This seemed to have work for several people with the same issue.
My new black ink cartridge wasn't working at all. I sprayed the cartridge with windex and let soak for a minute. I wiped dry with paper towel and there was black ink on my towel unlike before. The windex unclogged it and it worked like new!
the bubblejet head uses tiny resistors to produce ink bubbles which are deposited on the paper. the ink openings are in the micro dot range. when an ink resistor fails to fire, no ink will be allowed to flow. I don't know how experienced you are with printers but there is a flat ribbon cable that travels along with the printhead or holder. if this loosens up no signals will get to the printhead. the other end is connected to the driver board inside the printer. could also be a software problem but I can't say for sure.