Question about Brother DCP 115C All-In-One InkJet Printer

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Machine was working fine,printed one copy then a message came up saying to refer to troubleshooting and routine maintenance, cleaned printer platen. magenta was showing near empty so changed that, all to no avail, same message came up

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  • Taniela Matai
    Taniela Matai May 11, 2010

    wat does the message says...

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

bono1
  • 32 Answers

SOURCE: Unable to print. Error message Machine Error4F

here read this:
http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000001887&Sympt=How+do+I+clear+the+message+Machine+Error+4F+from+the+display%3f&Model=89&ProductGroup=5&ProductID=MFC210C

Posted on Dec 09, 2007

  • 1 Answer

SOURCE: user's guide- trouble shooting and routine maintenance

printer will not print referring me to the trouble shooting and maintenance chapter in the manual which I can't find......I have a Brothers MFC-420cn CAN YOU HELP ME......

Posted on Feb 05, 2008

  • 1 Answer

SOURCE: Troubleshooting

the 2 digit are 34 but there is nothing in the manual about that error code.

Posted on Feb 25, 2008

Mix-it-up
  • 832 Answers

SOURCE: Unable to clean

you need a new waist ink absorber box and have to do a reset. The absorber box can be purgchased from a service partner (see brother homepage of your country). Same procedure:
http://www.fixya.com/support/t139675-need_reset_purge_counter_due_error_46

Posted on Mar 08, 2008

SOURCE: Unable to clean

unable to clean troubleshooting maintenance user guide

Posted on Jun 23, 2008

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Printer flashes "Clean Unable 46 - refer to troubleshooting and routine maintenance in User's Guide". I went to the user's guide and did all the maintenance/cleaning that was reccommended. Nothing cha


Try resetting the purge counter:

1) Enter machine maintenance mode (on MFC240C all fourphoto/copy/fax/scan lights flash in maintenance mode). Care is neededin maintenance mode, otherwise critical settings may be inadvertentlycorrupted.

FAX models with numerical keypads:Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if youfail to complete the correct key sequence within two seconds, press theStop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys.Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenancemode to call up the machine’s log information list (function code 80).

3) Press the Black Start key several times to scroll through the loginformation list to reach the purge counter. The purge counter is the25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

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1 Answer

Printing after being on same phone line as printer/fax


This link will open the Users Manual, but you will need a PDF viewer such as Adobe Reader or Foxit Reader in order to open it.

Go to page 12-4 in Chapter 12, Troubleshooting and routine maintenance. Follow the actions recommended for the Unable to clean error message (and the four other Unable to... error messages).

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unable to clean see troubleshooting and routine maintenance. unable to use it from then
unable to clean

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2 Answers

Will not print


I have the same error message “Check the Troubleshooting and Routine Maintenance Chapter in User's Guide" I called customer service for "BROTHER 1-800-284-4329 USA; 1-877-BROTHER for CANADA. The Tech’s and I performed a series of diagnostic test, via the phone but were unable to solve the problem... Brother seem to believe that I have a defected printer head, Brother referred me to a local authorize service agent for Brother. I do have my User's Guide and there is no additional information that I was able to use to resolve this problem. HOW EVER, I am able to get the machine to print by opening the cover and close it as if I had installed ink, or removed a paper jam “SIMPLY OPEN AND CLOSE THE COVER”. I also vacuumed and blew the insides and the outside buttons of the machine with forced air from my vacuum, after all that I still have the same problem. My solution...buy a new machine mine is 32 months old and I probably have ran 15k or more print, fax, and copy jobs.
Some times we need to know when to move on, TIME IS MONEY AND TIME WASTED IS UN-REFUNDABLE.
GOOD LUCK
TG/Ks

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1 Answer

Unable to print. Error message Machine Error4F


here read this:
http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000001887&Sympt=How+do+I+clear+the+message+Machine+Error+4F+from+the+display%3f&Model=89&ProductGroup=5&ProductID=MFC210C

Dec 09, 2007 | Brother MFC 210C All-In-One InkJet Printer

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