Question about Sony KDF-E42A10 42 in. LCD Television
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Posted on Jan 02, 2017
Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.
Posted on Dec 09, 2007
SOURCE: close caption
You need to turn on closed captions through the menu of your PVR. To have it on all the time, turn the box off, press menu on the front of the box, and scroll down to captions.
This should fix the problem
Posted on Mar 10, 2008
With TV on, turn off DVR and hit menu on DVR remote - you can disable CC from there. Worked for us - got the idea from another fixya post.
Posted on Aug 28, 2008
redrover 11-13-2007, 01:03 PM Well I stumbled onto the solution to my problem, finally, but no thanks to any of the tech at my cable
Posted on Feb 21, 2009
1) In standby mode, press the buttons on the Remote Commander sequentially, in rapid succession:
[Display] , Channel  , Sound Volume [+] , Power [ON]
2)To enter BE-micro service mode menu, press JUMP 2 times.
3) To display the lamp time, press Channel
The screen displays:
“ Total lamp time is 14 hours”
4) To display the lamp time clear, press Channel
7 times and Channel.
To reset the lamp time press Channel > [MUTE] > [ENTER].
WRITE (Character color is red) is momentarily displayed and the lamp time is reset to “0”.
This worsk for other Somy retroprojection TVs as well, eg. KDF-E50A10 , KDF-E50A11 etc.
If you goto eserviceinfo.com you'll get the whole service manual
Posted on Dec 17, 2009
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