Model c6180 printer
gives improper shutdown error message, and cycles back thru startup
over and over. I have powered off, pulled the plug and waited but
cannot get it out of this startup cycle. Exact same problem!
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Re: Model c6180 printer gives improper shutdown error
The printer is not getting enough power. When you get this error message it means the printer is being turned off by unplugging the power cord. In this case it maybe that the printer is not getting enough power due to being in a surge protector or perhaps the power module is no longer holding power correctly.
First step is to disconnect printer from any power strip, surge protector, or extension cords and plug in so directly to the wall. If printer still will not stop looping cycle you may need to contact hp for a new power module.
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This same error started occurring on my printer and eventually it would constantly power
on and off. Apparently some defective components were used in the
construction of the logic board (see photo). On my C6180 there were 3
failed capacitors (the green cylinders - the puffed top indicates
failure) and a 4th from the same manufacturer (TEAPO - many unfavorable
web references to this manufacturer). I purchased 3x 330uF 16V and 1x
680uF 10v rated to 105 degrees Celsius (total about 60cents). On the
logic board, the capacitors I replaced are labeled C613, C614, C660 and
C662. If you are not comfortable replacing the parts yourself (or don't
have a soldering tool), you will have to find someone who will. The time
to repair should be less than 30 min - I did it in 25 min with only a
solder pen. This also fixed the ink system failures the printer was
having. A similar fix may apply to other printers.
Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fix stopped my printer from power cycling and also fixed the ink system failures the printer was having. A similar fix may apply to other printers.
1. Disconnect the power cord from back of printer ( while printer is powered on ) 2. wait for 10 seconds 3. hold and press the Power button and connect the Power Cord. 4. Release the Power button after 3 seconds 5. Follow the Instructions on the printer screen.
Later try to shutdown it, it should not give the message again
Strange because I have the same issue, and I've had this printer for over 3 years but the problem just started about a month ago.
I reset the printer by:
1) Unplug power to the printer
2) Hold #6 on the keyboard
3) Plug power cord back in while holding #6
Eventually (10 seconds?) the printer will shut down. Once it does, release #6 and power up the printer again.
Warning: This reset all the configuration settings.
This works for me, but there is still an issue because I have to repeat this every time I turn off/on the printer.
You need to reset the printer. I had the same exact problem with a C6150. Unplug the power cord from back "while printer power is on" (doesn't have to be fully booted just turning on). Wait 20 seconds, hold # and 6 keys together and plug power back in. Continue to hold until power goes off or semi-reset message comes up. Power up (if off) press OK for any error messages and let the printer cycle. Should be good to go. Mine sounded very noisy while it was trying to allign internally. I can only suspect that was the initial problem but this process fixed mine and it runs great now. Hope this helps.
"Unplug the printer cable from the computer.
"Unistall the printer drivers from Device manager and also unistall the all the printer appications
"restart the computer
"try to download drivers from the website
"after installing drivers and software it will ask you to connect the printer.
"then you can connect the printer and and try to Print the test page.
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .
while the printer is on remove the power cable from the printer
then press # and 3 on the printer together
and then while pressing the buttons insert the power cord n then leave the buttons
if still problem persists then try the same thing by pressing # and 6