Question about Canon imageRUNNER 5000 Copier

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Finisher setting will not work

We are trying to set the copier up to staple documents. There is a notice at the bottom of the screen that says "Finisher cannot be used" We have done everything to try to get it back on but have not been succesful. Please help!!!

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  • 168 Answers

Touch the additional functions key then touch custom settings scrolll till you find limited function mode touch it then turn limited function off turn copier off then on this should turn the finisher back on unless the finisher has an error

Posted on Sep 25, 2009

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Posted on Jan 02, 2017

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1 Answer

We used to have canon imagerunnerr 3100 and recently swapped out for 3220. Everything works basically the same except stapling. On the 3100 if I was photo copying and stapling a landscape document it...


Its only because I care about folksthat I answer questions like this since the chances of have my score diminishing is so great when the feedback rolls in.Ok,gut check tells me you have a different(less capable) stapler(finisher).The old standard has been upper left corner. then came the "zoom" stapler that could move to most anywhere to provide stapling on LTRR and legal.I bet you have a NEW and improved copier, but the finisher has less capabillities.Ask for the old finisher back if thats an option.The old finisher SHOULD interface with your new copier. I hope I helped.... ! :-)

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What is a finisher


A finisher is also called a sorter. In the days of analog copiers they were more important because of the way the copy process was but not so much in the days of digital copiers.

The finisher in the days of analog copiers is what allowed you to make multiple sets of a document and have them come out (sorted also called colated) page one through one hundred or however many pages were in the document. In today's digital world a copier can do that with out a finisher.

So why would anyone need a finisher know you must ask; well a finisher can also be used to staple or 2 and 3 hole punch your documents depending on the finisher you purchase.

I hope this was helpful,
Shawn

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How do I change the staples in the bizhub 200?


If you have the finisher pictured above: If the machine is asking for staples, press "Finishing" on the panel then "Add Staples" this will move the staple unit to the front of the finisher. If the machine is not asking for staples but is not stapling paper then you may have a staple jam. To get the staple unit out: Open front door of finisher, Locate green turn wheel (this is horizontal in bottom left of finisher front door and is connected to white gears) turn this green turn wheel and the staple unit will be moved to the front of the finisher. Remove blue staple cartridge and remove the staple jam. After you reinstall the cartridge into the staple unit just close the finisher door and the unit will move back to home position on its own.

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1 Answer

I need to change staples


If you have the finisher pictured above: If the machine is asking for staples, press "Finishing" on the panel then "Add Staples" this will move the staple unit to the front of the finisher. If the machine is not asking for staples but is not stapling paper then you may have a staple jam. To get the staple unit out: Open front door of finisher, Locate green turn wheel (this is horizontal in bottom left of finisher front door and is connected to white gears) turn this green turn wheel and the staple unit will be moved to the front of the finisher. Remove blue staple cartridge and remove the staple jam. After you reinstall the cartridge into the staple unit just close the finisher door and the unit will move back to home position on its own.

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Docu color 252 fault code 012-324 ???? Bill


HERE is the manual for your unit.
HERE is the online support page.
THESE are all the available documents for your Copier

Your error code 012-324 is not listed in any documentation.
Is there something it is doing/not doing when this error comes up?

Their customer service will help you with the error code.
Please call 1-890-925-050 and have your 10 digit serial # available.
Thank you for Using FixYa!

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Under user screen you have in lower left corner finisher or similar. press it, and chose staple and left or right

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Staple function is grayed out - how do you turn it on.


You do n ot need to enter the Service Tech code to ajust finishers. In fact that code should rarely be entered.

Is the option available while copying?

If it in the driver, select the greyed out option and let the driver inform you of the problem/setting.

Has the finisher been identified in the "instaled options" tab of the driver?

Normally, the driver or panel will indicate what the conflict is if any. If all these have been set correctly, contact whomever installed this finisher and have them do it properly.

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1 Answer

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pull about 1 inch of staples out of the cartridge, tear off the 1 inch so new staples are flush with plastic cartridge. Reinstall and make 10 stapled sets. By the time it tries to staple set number 3 or 4 you should start to see the staples working. It could take as many as 8 or 9 sets for the staples to advance far enough. Once it staples you are all set/

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Have you tried the staple setup procedure, or maybe swap the Finisher DC Controller off the Finisher that the known-good stapler carraige came from? I think DC Controller.

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