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Our Nutone intercom system does not play cd's anymore. It spins them and then eventually stops. We have never had it cleaned. A sticker says 'never touch the lens' and we haven't. Any suggestions?

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Depending on the age of the device - and dust conditions in the installed location, the lens may have a fine coating of dust or dirt on it.

You could try directing a blast of compressed air from the cans you may find at Radio Shack (or other electronics hobby shops and other places, too), at the lens. If unsuccessful, try a dampened (not soaked) lint free cloth (or q-tip) with ammonia or non-streaking windows cleaner and **gently** wipe the glass lens - if accessible.

Excessive pressure or use of an abrasive material (such as a paper towel) can scratch the lens or damage the mechanism that the lens is supported on.

Posted on Sep 25, 2009

  • Steve Sep 25, 2009

    You should do the cleaning with power off. Open the tray while powered, and the shut off.


    NEVER look into the lens of CD or DVD players & recorders while powered, as they are laser light sources and can cause permanent damage to your vision.

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SOURCE: CD player on Nutone master intercom

after an electric storm, my nutone intercom did not work. there is a 1c is the display screen- do you know what that means?

Posted on Oct 22, 2008

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