Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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My beater bar will not spin when the handle is lowered? But there's suction thru the hose when the handles upright

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I had the same problem. I read, earlier today, that one of the "problem solvers" called Dyson. Dyson suggested, with the Dyson upright and plugged in, on a carpet, toggle the "bare floor" / "carpet" knob from bare floor to carpet 5 times, then lay it down on the left side (so as the knob is facing up), turn it on, then press the "floor piece" down (to actuate the spinning of the brush), if it spins it worked, if not repeatt the steps one or two more times. Now, I am only tellin you this because it worked for me, I am no expert, but it did take me 3 times to get it to work... the problem is now gone and the vacuum runs great again!

Posted on Jan 09, 2010

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The motor that spins the beater bar is connected to a tiny switch, if that switch is not operating that could be the problem. If the motor is not spinning, that could be your problem (seized), or if you have a broken belt that could be your problem.

Hope this helps

Posted on Sep 25, 2009

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