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If you have an HP 1040 or 1050 fax machine be sure tot checkout this article about the recall HP did on this machine due to a potential fire hazard. You need to contact HP before you have problems with the unit.
Set rings to answer You can select the number of rings that will occur before the fax answers an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer. TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with Rings to Answer. See Toll Saver on page 40. If you have the HP 1050 Fax and have Toll Saver turned on, set the Rings to Answer to 2. 1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter. Rings to Answer will display. 2. Press Start/Enter. 3. Enter the number of rings you want (2-7) and press Start/Enter. The HP Fax rings the set number of times and then answers. It then produces a different sounding ring to alert you to which type of call is incoming. • The additional ring may occur once for a fax call • The additional ring occurs 5 times for a voice call. After the 5 additional rings, the answering machine will answer.
If it is registering a paper jam, than more than likely there is some sort of obstruction in the paper path that is obscuring one of the sensors. My recommendation, manually feed a piece of thick card stock through the paper path and try to force any debris out. Also, you can try blowing a can of air through the path, this act should hopefully free any debris or dirt that is blocking the jam sensor.